Jason Skidmore
Krum,Texas
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Roadway Maintenance Supervisor- DNT
North Texas Tollway Authority
Plano, TX
01.2023 - Current
- Directed and supervised team of 13 employees in daily operations.
- Collaborated with other departments to coordinate workflow processes between teams.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Implemented new operational procedures, increasing efficiency.
- Managed budget for crew, ensuring all expenses stayed within allocated funds.
Interim Special Projects Manager- CTP/360
North Texas Tollway Authority
Plano, TX
10.2022 - 01.2023
- Assigned tasks and monitored progress of team members in order to achieve desired outcomes for special projects.
- Provided guidance and support to project teams during all phases of the project life cycle.
- Performed root cause analysis on any delays or issues encountered during the course of a particular project.
- Established effective communication processes between stakeholders involved in various aspects of the special project.
- Researched current trends within specific industries related to special projects and provided recommendations for improvement.
- Analyzed data from various sources to identify potential issues or areas for improvement.
- Developed and implemented project plans to meet deadlines, budgets and objectives.
- Conducted regular status meetings with project teams to review progress, address issues, and resolve conflicts.
- Managed multiple projects simultaneously while ensuring successful completion of each individual project.
- Maintained accurate records of all activities related to special projects including budgeting, scheduling, task assignments.
- Implemented project management solutions addressing obstacles to continued progress and effective interdepartmental communication.
- Defined initial project objectives to maintain clear, concise goals for constant momentum toward completion.
- Conferred with project personnel to identify and resolve problems.
Roadway Maintenance Supervisor- DNT
North Texas Tollway Authority
Plano, TX
07.2011 - 10.2022
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Created new strategies for improving customer service standards within the organization.
- Tracked progress on projects and provided timely feedback to staff members.
- Collaborated with other departments to coordinate workflow processes between teams.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Directed and supervised team of 13 employees in daily operations.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Complied with company policies, objectives and communication goals.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
Roadway Crew Lead- SRT
North Texas Tollway Authority
Frisco, TX
04.2011 - 07.2011
- Scheduling and planning tasks daily
- Completing work orders in timely manner
- Roadway sign maintenance
- Guardrail/Attenuator Repair
- Concrete repair
- Traffic control for various types of road work
- Monitoring crew's daily activities
- Train employees on various procedures and equipment
Senior Maintenance Tech- SRT
North Texas Tollway Authority
Frisco, TX
04.2010 - 04.2011
- Guardrail/Attenuator Repair
- Mow, weed eat, edge assets
- Concrete repair
- Expansion joint clean out
- Erosion control Maintenance
- Traffic control for various types of road work
- Snow & Ice response
- Complete work order paperwork daily
- Check all equipment daily
- Litter pick up
- Roadway sweeping
- Clean flume drains
- Clean rip rap, seats, and caps under bridges
Education
Construction Management
North Central Texas College
Gainesville, TXSkills
- Staff Management
- Strategic Planning
- Process Improvement
- Operations Management
- Training and mentoring
- Policy Enforcement
- Employee Motivation
- Contract Management
- Schedule development
- Staff Development
- Goal-Oriented
- Project Management
- Complex Problem-Solving
- Business Development
- Process Monitoring and Improvement
Certification
- TX Class A CDL
- Work Zone Traffic Control Certified
- Non-Commercial Political Pesticide License
- Texas Licensed Irrigator
- Backflow Preventer Assembly Tester
Accomplishments
- Teamwork Award- DNT RPM Project Team 2011-2012
- Crew of the Quarter Award- 15 times since 2011
References
References available upon request.
Timeline
Roadway Maintenance Supervisor- DNT
North Texas Tollway Authority
01.2023 - Current
Interim Special Projects Manager- CTP/360
North Texas Tollway Authority
10.2022 - 01.2023
Roadway Maintenance Supervisor- DNT
North Texas Tollway Authority
07.2011 - 10.2022
Roadway Crew Lead- SRT
North Texas Tollway Authority
04.2011 - 07.2011
Senior Maintenance Tech- SRT
North Texas Tollway Authority
04.2010 - 04.2011
Construction Management
North Central Texas College
- TX Class A CDL
- Work Zone Traffic Control Certified
- Non-Commercial Political Pesticide License
- Texas Licensed Irrigator
- Backflow Preventer Assembly Tester
Similar Profiles
Alexus WadeAlexus Wade
Customer Service Representative at North Texas Tollway AuthorityCustomer Service Representative at North Texas Tollway Authority
Marvin Alexander Orosco VasquezMarvin Alexander Orosco Vasquez
Maintenance Technician at North Texas Tollway AuthorityMaintenance Technician at North Texas Tollway Authority
Austin WadeAustin Wade
Maintenance Tech 1 at North Texas Tollway AuthorityMaintenance Tech 1 at North Texas Tollway Authority