Supervised all aspects of service department operations, driving improvements in productivity.
Led training initiatives for service writers and technicians, ensuring adherence to best practices.
Coordinated with parts and sales departments to enhance service delivery and efficiency.
Recruited and developed technicians, strengthening team expertise and performance.
Elevated from entry-level technician to technical position at Los Lunas Motorsports.
Executed diagnostics and repairs on side-by-side ATVs, dirt bikes, and motorcycles.
Completed multiple frame swaps, including Can-Am Spiders and Polaris Razors.
Installed accessories on new and sold used units, enhancing product offerings.
Assisted parts department in identifying and sourcing appropriate components.
Conducted thorough research for personal part requirements to ensure accuracy.
Served as a resource for team members regarding parts inquiries.
Managed accessory installations efficiently, improving customer satisfaction.
Began career at Frank's Power Equipment, transitioning from automotive sector.
Developed skills in small engine repair, covering chainsaws to street bikes.
Obtained Silver Certification from Stihl for outstanding technical knowledge.
Spent eight years acquiring hands-on experience with various engine types.
Moved into motorsports industry after establishing strong foundation in small engines.
Serviced and repaired Club Car golf carts at various courses throughout New Mexico.
Conducted warranty recalls to ensure compliance with manufacturer standards.
Assisted customers in selecting and accessorizing new and used golf carts.
Travelled extensively across New Mexico to provide timely technical support on-site.