Jason Smith
Fremont,OH
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates.
Overview
11
11
years of professional experience
Work History
Solutions Specialist
Verizon Wireless
12.2021 - Current
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Identified opportunities for upselling additional services, resulting in increased revenue for the company.
- Improved overall progress through working closely with peers.
- Lead generation and prospect calling to further drive sales.
- In store SMB expert with the increase drive of business sales within the store.
- Answered customer questions about billing and account issues.
- Conducted opening and closing procedures including cash management, POS reporting and entry/exit procedures accordingly.
- In-Store System Ambassador - Monitored system performance to identify potential issues.
Same Day Delivery Expert
Asurion
08.2021 - 11.2021
- Deliver insurance replacement cell phones to customers homes.
- Provided in person device setup including activation, content transfer, etc.
- Assisted customers tech support for other tech in home.
- Contributed to increased sales by upselling products.
- Built professional relationships with customers to establish trust and credibility.
- Maintained excellent communication with customers, providing updates on delivery status and answering inquiries.
Surveillance Investigator
Miami Valley Gaming
05.2019 - 04.2021
- Protection of all company assets utilizing CCTV system
- Ensures the safety of guests and associates
- Observing and reporting any and all unusual activity
- Ensures all associates follow department specific SOP's
- Completes daily records using shift activity log
- Generating reports on incidents that occur on the property
- Archiving footage to provide for local law enforcement agencies and courts for case specific incidents.
Security Officer
Miami Valley Gaming
07.2017 - 05.2019
- Ensures the safety and security of guests and associates
- Conducts article inspections on both guests and associates entering/exiting
- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow associates
- Assists in transporting money and/or equivalent notes such as gaming tickets
- Controls access to restricted areas
- Reacts to guest and associate incidents and accidents
- Maintains a security booth and completes records using shift activity log.
Sales Associate
Advanced Spas and Pools
05.2013 - 12.2016
- Maintain constant presence on sales floor to address customer needs
- Approach browsing customers and initiate conversations to determine buying preferences
- Maintain sales records for inventory
- Ensure high levels of customer satisfaction through sales service
- Converse with customers about purchases needs and available products.
Education
Highschool Diploma -
Middletown High School
Middletown, OHHighschool Diploma -
Homeschool
Middletown, OHSkills
- Customer Service
- Interpersonal communication skills
- Customer Relationship Building
- Lead Generation
- Solutions Selling
Timeline
Solutions Specialist
Verizon Wireless
12.2021 - Current
Same Day Delivery Expert
Asurion
08.2021 - 11.2021
Surveillance Investigator
Miami Valley Gaming
05.2019 - 04.2021
Security Officer
Miami Valley Gaming
07.2017 - 05.2019
Sales Associate
Advanced Spas and Pools
05.2013 - 12.2016
Highschool Diploma -
Middletown High School
Highschool Diploma -
Homeschool