Highly motivated and results-focused multi-industry professional with strengths in team building, critical thinking and results delivery. Proactive leader with strengths in communication and collaboration. Proficient in leveraging educational background and work experience to promote and deliver organizational objectives. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Highly focused and friendly with a drive to succeed.
Overview
19
19
years of professional experience
Work History
QUALITY AND FOOD SAFETY MANAGER
OFI (Olam Food Ingredients)
Tolleson, AZ
02.2023 - Current
Develop and maintain the food safety management system, ensuring compliance with industry regulations and standards. (FDA, State/Local, GFSI, Customer)
Collaborate closely with senior leadership to establish organizational food safety goals, aligning resources and efforts effectively towards these objectives.
Able to adapt to shifting priorities and aligned food safety activities to meet organizational goals.
Increased employee awareness on food safety practices by conducting regular weekly GMP and Food Safety training sessions.
Conduct root cause analysis for any identified non-conformance events, leading to effective implementation of preventive action plans in future operations.
Improved overall quality of products by closely monitoring production processes and identifying areas for improvement.
Fostered a culture of continuous improvement by encouraging employees to actively participate in identifying potential gaps or areas for enhancement in existing food safety processes.
Organized and detail-oriented with a strong work ethic.
Demonstrate leadership skills in managing projects from concept to completion.
Apply effective time management techniques to meet tight deadlines.
Perform internal food safety and GMP audits to asses program effectiveness and to identify any gaps.
Conduct performance reviews, providing coaching and feedback to benefit both the company and employee.
Facilitate timely and comprehensive audit inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.
Packaged and sent product samples to clients and outside laboratories for testing and evaluation.
Facility PCQI representative
Skilled at working independently and collaboratively in a team environment.
Provided input on quality design during the construction of the facility from warehouse to three line processing and packaging facility
Onboarded 3rd party contractors such as pest control, 3rd party laboratory, 3rd party auditing and calibration companies.
Oversee environmental microbiological sampling program, and ensure it meets all corporate, customer and regulatory requirements
Work closely with R&D and commercialization on all pilot runs to include data collection and analysis, MPS (manufacturing processing specification) development and finished good specification development
Assisted with day-to-day operations, working efficiently and productively with all team members to ensure a smooth operations startup.
Successfully validated the pasteurizer, dry roaster and oil roaster to ensure compliant thermal processing effectiveness.
QUALITY ASSURANCE MANAGER
BANG ENERGY
Phoenix, AZ
06.2021 - 02.2023
Manage the Quality Department of 31 team members with five being direct reports
Scheduled quality review meetings to review effectiveness of performance, mitigating risk, improving throughput and achieving customer satisfaction.
Established and tracked quality department KPI's.
Drove successful product launches with pre-release testing protocols that minimized post-launch issues.
Conducted internal audits and risk assessments to identify and mitigate potential quality issues.
Implemented corrective action plans based on audit findings, resulting in measurable improvements.
Mentored Quality department team members in best practices for quality management, contributing to overall team growth and development.
Perform on-site visits of co-packers and manufacturers to investigate and/or verify regulatory compliance
Led a cross functional team to standardize the lot code and best by date format for all Bang Energy products produced in-house and at co-manufacturers that led to the reducing the total number of lots in SAP.
Collaborate with the R&D team on new products and processes to ensure successful product launches
Maintained equipment calibrations and service records
Report out department KPIs to senior leadership
Cut raw material testing costs by developing and implemented on-site raw material testing.
QA / QC SUPERVISOR
PEPSICO
Phoenix, AZ
07.2019 - 06.2021
Supervised and directed 18 quality control personnel through effective mentoring, coaching and work delegation.
Conducted quarterly performance reviews, offering praise and recommendations for improvement.
Participated in compliance audits (internal, external and customer).
Supervised ongoing daily production.
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Managed staff hiring, training and supervision.
Troubleshot equipment to reduce service calls and downtime.
Maintain and monitor QC labor costs totaling over 1 million/year
Responsible for maintaining the QC department's inventory and concentrate levels, totaling $2.5 million / week.
Maintained the plant's purified water system.
Ensure the QC department and plant are in a state of audit ready compliance
Lead and/or participated in multiple Lean Six Sigma projects to reduce waste and lower the overall cost of goods.
Maintain equipment calibrations and service records.
Oversaw the sites product hold and disposition program.
Ensured all sanitation and CIPs are performed to company and regulatory standards.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
DIRECTOR OF REGULATORY COMPLIANCE AND QUALITY
NUTASUMMA INC.
Glendale, AZ
01.2016 - 07.2019
Ensured compliance of products in an ever-changing regulatory environment.
Provided insights and recommendations when implementing/managing new regulatory rules or standards as they apply to both internal and third-party contract manufacturing sites.
Managed regulatory approval processes including ingredient listing, nutrition/supplement Facts, country of origin, and allergen review.
Reviewed and approved labels for new and/or updated products
Liaised with R&D, marketing, and accounting/finance to understand business goals when formulating new products.
Performed internal and external compliance audits.
Established test methods and specifications for all raw materials and finished goods
Managed customer complaints and product deviations to ensure continued customer satisfaction.
Tracked quality issues with external customers, suppliers, and internal plant operations.
Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
CLINICAL LABORATORY SUPERVISOR
CREATIVE TESTING SOLUTIONS
Tempe, AZ
04.2007 - 01.2016
Planned, managed, and supervised daily laboratory functions related to document control, including supervising 10 staff members for biospecimen testing.
Reviewed clinical testing documentation to ensure compliance with pertinent SOPs and that product quality meets intended use specifications; released test results to clients and addressed inquiries regarding testing procedures
Participated in laboratory investigations for OOS results and applied the DMAIC process to identify gaps and improve quality processes
Coordinated and performed internal audits to maintain quality standards and ensure laboratories perform according to FDA regulations and cGMP best practices; collaborate with FDA, EU, clients, and accreditation agencies during audits
Trained new employees on procedures and SOPs and provided coaching to underperforming employees to improve performance and operational workflows.
REQULATORY COMPLIANCE AND BUSINESS DEVELOPMENT CONSULTANT
OBVIUMQ LLC
Phoenix, Arizona
06.2013 - 09.2015
Conducted on site GMP audits for clients and third-party vendors in the nutritional supplement industry to assist them in gaining or sustaining regulatory compliance.
Arranged potential client contacts, cultivated relationships, and followed through all service needs to develop programs that fit within budget and timeline.
Worked with clients post FDA inspections to resolve any non-conformances found during audits.
Attended trade shows and seminars to champion ObviumQ, LLC's services and drive new business development goals.
Assisted brands in assessing potential co-manufacturers compliance to industry standards.
CHEMIST II
WATSON PHARMACEUTICALS
Phoenix, AZ
06.2005 - 04.2007
Examined and approved analytical documents regarding methodology and testing to ensure accurate results.
Participated in the company safety team, and continuously worked to improve and maintain the safety program.
Completed required testing in chemistry laboratory on raw materials, in-process samples, final products, and stability samples using pH, TLC, UV-Vis, FT-IR, colorimeter, polarimeter, CE, GC-MS, and HPLC.
Investigated OOS outputs and actualized corrective actions to correct variances and deviations.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Demonstrated respect and willingness to help wherever needed. Including working on weekends.
Education
MBA - Business Administration
University of Phoenix
Tempe, AZ
07.2008
Bachelor of Science - Chemistry
University of Arizona
Tucson, AZ
05.2005
Skills
PCQI and HACCP Certified
Effective Communication
Quality Assurance
Critical Thinking
Attention to Detail
Organizational Skills
Time Management and Multi-Tasking
Adaptability and Flexibility
Project Planning
Training and Development
MS Office
Continuous Improvement
Timeline
QUALITY AND FOOD SAFETY MANAGER
OFI (Olam Food Ingredients)
02.2023 - Current
QUALITY ASSURANCE MANAGER
BANG ENERGY
06.2021 - 02.2023
QA / QC SUPERVISOR
PEPSICO
07.2019 - 06.2021
DIRECTOR OF REGULATORY COMPLIANCE AND QUALITY
NUTASUMMA INC.
01.2016 - 07.2019
REQULATORY COMPLIANCE AND BUSINESS DEVELOPMENT CONSULTANT
OBVIUMQ LLC
06.2013 - 09.2015
CLINICAL LABORATORY SUPERVISOR
CREATIVE TESTING SOLUTIONS
04.2007 - 01.2016
CHEMIST II
WATSON PHARMACEUTICALS
06.2005 - 04.2007
MBA - Business Administration
University of Phoenix
Bachelor of Science - Chemistry
University of Arizona
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