Jason Spencer
Columbia,TN
Summary
Experienced Lead Shop Technician with expertise in maintenance, diagnostics, and customer communication. Skilled in coordinating repairs, managing workflow, and improving customer satisfaction.
Overview
24
24
years of professional experience
Work History
Lead Shop Technician
Exhaust Plus Auto Center
Columbia, TN
05.2003 - Current
• Executed light mechanical repairs, including brakes, suspensions, and water pumps, ensuring vehicle safety and performance.
Identified and analyzed vehicle issues using diagnostic tools. using shop scans, lifts, and inspection tools.
- Conducted thorough inspections of cars for potential issues. for exhaust leaks, worn parts, and safety concerns.
- Coordinated repair scheduling and optimized daily shop workflow for efficiency.
- • Facilitated vehicle intake process and executed exhaust system repairs on various vehicle types.
- Communicated repair needs and updates with customers and service staff.
- Maintained clean work areas and followed shop safety standards.
Education
High School Diploma -
Culleoka High School
Culleoka, TN05-1997
Skills
- Brake systems
- Suspension repair
- Exhaust diagnostics
- Brake inspection
- Diagnostic testing
- Scan tool diagnostics
- Vehicle inspection
- Maintenance and repairs
- Preventive maintenance
- Diagnosis and repairs
- Mechanical troubleshooting
- Troubleshooting
- Electrical systems
- Hydraulic systems
- Heavy equipment maintenance
- Shop scheduling
- Repair coordination
- Customer intake
- Customer relations
- Customer communication
- Customer satisfaction
- Team leadership
- Workforce coordination
- Training staff
- Attention to detail
- Problem solving
- Time management
- Safety inspections
- Tool operation
- Professional demeanor
- Customer satisfaction
Timeline
Lead Shop Technician
Exhaust Plus Auto Center
05.2003 - Current
High School Diploma -
Culleoka High School