Jason Strickland
Glassboro,NJ
Summary
Hardworking and passionate student with a proven track record at Millennial Pools and Lowes Home Improvement. Excelled in customer service and problem-solving, significantly improving customer satisfaction. Skilled in order processing and complaint resolution, demonstrating a strong ability to enhance operational efficiency. Actively contributed to team success through exceptional service and dedication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Professional Lifeguard / Attendant
Millennial Pools
05.2021 - Current
- Performed lifesaving rescues, applying CPR and first aid as needed to ensure swimmer safety.
- Developed strong relationships with community members by participating in outreach programs educating children on water safety practices.
- Assisted in maintaining clean facilities by performing routine maintenance tasks and adhering to sanitary guidelines.
- Participated in ongoing training sessions to enhance rescue techniques, physical fitness, and knowledge of emergency procedures.
- Provided friendly customer service to guests and addressed concerns.
Customer Fulfillment Associate
Lowes Home Improvment
09.2022 - 06.2023
- Managed high-volume order requests to ensure accurate and timely deliveries.
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
- Assisted customers in navigating the company''s website, ensuring seamless online shopping experiences.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Followed orders precisely for correct items, sizes and quantities.
- Interacted with guests in friendly and knowledgeable way.
Education
Bachelor of Arts - Computer And Information Sciences
Rowan University
Glassboro, NJ05.2027
High School Diploma -
Palmyra High School
Palmyra, NJ06.2022
Skills
- Complaint resolution
- Customer Service
- Problem-solving abilities
- Payment Processing
- Order Processing
- Product Sales
- Retail Floor Stocking
- Health and safety awareness
Certification
- First Aid/CPR Certified
Timeline
Customer Fulfillment Associate
Lowes Home Improvment
09.2022 - 06.2023
Professional Lifeguard / Attendant
Millennial Pools
05.2021 - Current
Bachelor of Arts - Computer And Information Sciences
Rowan University
High School Diploma -
Palmyra High School
- First Aid/CPR Certified
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