Jason Tandarich
Kannapolis,NC
Summary
Dynamic Service Technician with Capitol Coffee, skilled in installation and repair of coffee brewing equipment. Proven track record in enhancing customer satisfaction through effective troubleshooting and preventive maintenance. Recognized for attention to detail and reliability, ensuring optimal machine performance and streamlined service processes. Committed to delivering exceptional service and quality control.
Overview
9
9
years of professional experience
Work History
Service Technician
Capitol Coffee
Charlotte, NC
02.2022 - 02.2026
- Diagnosed and repaired coffee brewing equipment to ensure optimal performance.
- Conducted routine maintenance checks on machines to enhance reliability and efficiency.
- Collaborated with team members to streamline service processes and reduce downtime.
- Implemented quality control measures to improve service consistency and customer satisfaction.
- Managed inventory of parts and supplies, ensuring availability for repairs and maintenance tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Driver
Gatton Towing Service
Concord, NC
03.2017 - 02.2022
- Conducted routine vehicle inspections to ensure compliance with maintenance standards.
- Assisted in training new drivers on operational procedures and best practices.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Education
High School Diploma -
Central Cabarrus High
Concord, NC06-1993
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Problem and issue resolution
- Repair techniques
- Equipment troubleshooting
- Diagnostic testing
- Heavy lifting
- Hand tool expertise
- Equipment inspection
- Operating test equipment
Languages
English
Full Professional
Timeline
Service Technician
Capitol Coffee
02.2022 - 02.2026
Driver
Gatton Towing Service
03.2017 - 02.2022
High School Diploma -
Central Cabarrus High