Jason Taylor
Kansas City,MO
Summary
A telecommunications professional equipped with robust experience in fiber splicing, ensuring optimal network performance and reliability. Valued for keen eye for detail and ability to adapt to dynamic project requirements, consistently achieving seamless network integrations. Known for strong collaboration skills and results-driven approach, effectively contributing to team success and operational excellence. Experienced with installing and maintaining fiber optic cables, ensuring high-quality network connectivity. Utilizes precision and technical skills to troubleshoot and resolve issues efficiently. Track record of maintaining safety standards and delivering projects on time, contributing to overall network reliability. Professional fiber optics specialist with comprehensive experience in fiber splicing and network infrastructure. Strong technical skills in handling fusion splicers, OTDR testing, and troubleshooting fiber optic issues. Focused on team collaboration, adapting to changing project needs, and delivering high-quality results. Known for reliability, precision, and proactive approach to problem-solving.
Overview
13
13
years of professional experience
Work History
Fiber Splicer
Kwik Connect Kable
Kansas City, KS
10.2021 - 01.2025
- Tested fiber optic cables and documented results.
- Improved network performance by skillfully splicing fiber optic cables in various environments.
- Maximized project efficiency, coordinating with team members to complete installations on schedule.
- Demonstrated adaptability when faced with unexpected challenges or changes in project parameters.
- Refined techniques over time, leading to increased speed and precision in completing complex splicing tasks.
- Performed repairs on severed fiber cables to restore to complete functionality.
- Spliced, bonded, ground and terminated cables.
- Built splice cases to enclose exposed transmission lines.
- Safeguarded network integrity, adhering to industry standards and best practices while splicing fiber cables.
- Reduced downtime with efficient troubleshooting of fiber optic issues and implementing effective solutions.
Front Desk Agent
Holliday Inn Express
Lenexa, KS
08.2019 - 03.2020
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
Front Desk Agent
Extended Stay America
Lenexa, KS
12.2018 - 08.2019
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Coordinated with vendors for repair and maintenance of hotel.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Kept accounts in balance and ran daily reports to verify totals.
- Developed and maintained positive relationships with guests for satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Updated guest profiles with preferences and requests for personalized service in future stays.
- Facilitated welcoming environment, greeting guests upon arrival.
- Monitored lobby area for cleanliness and comfort, ensuring positive first impression.
Assembly Line Production Worker
Harley Davidson Plant
Kansas City, MO
01.2016 - 04.2017
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
- Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
Fiber Optic Technician
ITC Service Group Inc.
Kansas City, MO
03.2015 - 10.2016
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Contributed to successful project completion by coordinating closely with other technicians, engineers, and managers.
- Reduced troubleshooting time with accurate identification and repair of fiber optic faults.
Service Technician
AT&T
Kansas City, KS
11.2011 - 12.2013
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Coordinated with vendors for repair and maintenance of hotel.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Kept accounts in balance and ran daily reports to verify totals.
- Developed and maintained positive relationships with guests for satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Updated guest profiles with preferences and requests for personalized service in future stays.
- Facilitated welcoming environment, greeting guests upon arrival.
- Monitored lobby area for cleanliness and comfort, ensuring positive first impression.
Education
Certificate Of Completion - Aviation Maintenance
Aviation Institute of Maintenance
Kansas City, MO12.2017
H.S. Diploma - General
Central Sr
Kansas City, MO05.2001
Skills
- Fiber optic terminations
- Fiber optic safety
- OTDR operation
- Hand tool proficiency
- Network troubleshooting
- Buffer tube identification
- Device installation
- Troubleshooting techniques
- Continuous improvement
Timeline
Fiber Splicer
Kwik Connect Kable
10.2021 - 01.2025
Front Desk Agent
Holliday Inn Express
08.2019 - 03.2020
Front Desk Agent
Extended Stay America
12.2018 - 08.2019
Assembly Line Production Worker
Harley Davidson Plant
01.2016 - 04.2017
Fiber Optic Technician
ITC Service Group Inc.
03.2015 - 10.2016
Service Technician
AT&T
11.2011 - 12.2013
Certificate Of Completion - Aviation Maintenance
Aviation Institute of Maintenance
H.S. Diploma - General
Central Sr