JASON THORNHILL

Lead teams ranging from 2-10 technicians on projects across the US and internationally while building good working relationships with my teams and customers / end users. Worked on projects ranging from small offices to major resorts domestic and abroad.

• Provided training and mentorship to technicians on my teams.
• Installed, programmed, and tested electronic security systems including intrusion, fire/life safety, CCTV, access control and voip/intercoms.
• Installed network infrastructure and servers for our equipment.
• Ensured accurate and detailed documentation of all equipment and install progress on projects. Including all proper close out documentation required upon project completion.
• Programmed and test alarm systems to ensure proper function with monitoring stations. Taught operation to customers.
• Programmed access control systems and taught operation to customers
• Provided on call service to troubleshoot after installation issues with electronic security systems.
• Assisted salesmen with site surveys and provided technical knowledge on potential jobs to ensure proper equipment was being sold to complete jobs to customers and company satisfaction.
• Worked with equipment suppliers to learn new products and gained training to become proficient in their use.
• Maintained accurate parts inventory of service truck. Including taking responsibility for its maintenance.

• Installed and tested electronic security systems including intrusion, fire/life safety, CCTV, access control and intercom/voip systems.
• Including running wire and bending conduit.
• Programmed and tested alarm systems to ensure proper function with monitoring stations. Taught operation to customers.
• Programmed access control panels and taught operation to customers.
• Provided on call service to troubleshoot after installation issues with electronic security systems.
• Performed monthly building inspections and reports.
• Provided training to new technicians. Both technical and safety.
• Assisted salesmen with site surveys and provided technical knowledge on potential jobs to ensure proper equipment was being sold to complete jobs to customers and company satisfaction
• Worked with equipment suppliers to learn new products and gained training to be proficient with them.
• Maintained accurate parts inventory on service van.
• Ensured all proper paperwork between customers, warehouse, office is completed and accurate.
• Performed Locksmith duties as needed. Installed and changed out door hardware, closers, Re-key lock cylinders.

• Provided Written daily reports, responded to emergency situations and patrolled interior and exterior grounds
• Secure private events, Perform roving patrols and alarm response
• Managed detailed records, recognized public safety hazards, operated computerized surveillance system
• Assist guests by providing excellent customer service
• Ensured that quality customer service standards were met by multitasking and assisting coworkers in different departments
• Enforce facility rules and procedures securing the facility and designated areas
• Training new security officers
• Shift lead, readied and assigned shift patrols and post to other security officers
• Performed sport check on officers to ensure duties were being carried out