Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Jason Tran

Union City,CA

Summary

Experienced with route planning and customer engagement to optimize sales routes and maintain high customer satisfaction. Uses effective communication and problem-solving skills to address client needs and build long-term relationships. Track record of reliable performance and commitment to team success.

Overview

11
11
years of professional experience

Work History

Route Sales Representative

Peet's Coffee
10.2023 - Current


  • Managed inventory and restocked supplies, maintaining store readiness during peak hours.
  • Maximized sales through effective territory management and strategic route planning.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Maintained positive relationships with customers using good communication and follow-through abilities.

Field Sales Manager

Bang Energy
02.2022 - 08.2023

- Built relationships with 30+ retail partners, increasing product placement by 25% in key accounts.

  • Established strong client relationships through consistent communication and excellent customer service.
  • Increased territory sales by developing and implementing effective sales strategies.
  • Accompanied sales representatives on site visits to resolve issues and foster and build relationships.

Customer Sales Representative

Guayaki Yerba Mate
09.2021 - 02.2022
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.

Express/Lube Technician

Fremont Toyota
02.2019 - 03.2020
  • - Performed oil changes, tire rotations, and basic maintenance on 20+ vehicles daily, ensuring 100% compliance with safety standards.
  • - Utilized diagnostic tools to identify and resolve minor vehicle issues, reducing return visits by 10%.
  • - Collaborated with service advisors to enhance customer satisfaction, achieving a 95% positive feedback rate.

Express/Lube Technician

Fremont Nissan
10.2017 - 05.2018
  • - Conducted express maintenance services, including oil changes and fluid checks, for 15–20 vehicles per shift.
  • - Assisted in training 3 junior technicians, improving team productivity and service turnaround time.

Early Career (Retail)

Various Employers
06.2014 - 10.2016
  • - Held roles as Produce Clerk, Courtesy Clerk, and Assistant Produce Manager at Lucky Supermarket and Sprouts Farmers Market.
  • - Developed customer service and inventory management skills in fast-paced retail environments.

Education

Associate of Science - Automotive Technology

Chabot Community College
Hayward, CA
01.2019

Skills

  • Technical: Automotive Diagnostics, Oil Changes, Tire Installation, Brake Maintenance
  • Vehicle maintenance
  • Territory management
  • Interpersonal: Customer Service, Team Collaboration, Employee Training
  • Tools: Diagnostic Scanners, Hydraulic Lifts, Shop Management Software
  • Sales goals
  • Team support
  • Route planning
  • Product displays
  • Route management
  • Safe vehicle operation
  • Sales forecasting

Timeline

Route Sales Representative

Peet's Coffee
10.2023 - Current

Field Sales Manager

Bang Energy
02.2022 - 08.2023

Customer Sales Representative

Guayaki Yerba Mate
09.2021 - 02.2022

Express/Lube Technician

Fremont Toyota
02.2019 - 03.2020

Express/Lube Technician

Fremont Nissan
10.2017 - 05.2018

Early Career (Retail)

Various Employers
06.2014 - 10.2016

Associate of Science - Automotive Technology

Chabot Community College