JASON TUNE
Memphis,TN
Summary
Strategic resolution specialist with extensive experience in merchant acquisitions and project management within residential roofing insurance litigation. Proven track record of driving customer satisfaction and achieving sales targets as a C-level executive salesman. Currently serves as a partner in a residential roofing company, leveraging diverse skills to enhance operational efficiency and client relations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Partner/ Project Manager
Midsouth Roofing Authority
Southaven, Mississippi
11.2022 - Current
- Manage all company projects from start to finish through customer service focused high standards.
- Demonstrate accountability by communicating with job supervisors, promptly obtaining and managing needed documentation such as contracts, shop submittals, permits, change orders, production schedules, and warranties.
- Estimate projects by calculating and unifying all components in a creative and logical style to guarantee the highest level of accuracy and integrity.
- Proficiently use industry software to execute precise and creative solutions regarding roofing system's design and installation.
- Track, analyze and deliver bidding opportunities to estimators based on project plans, specifications, and scopes of work.
Project Manager
Southern Roofing and Renovations
Memphis, TN
12.2020 - 11.2022
- Successfully managed projects with tight deadlines and limited resources.
- Coordinated team members to ensure tasks were completed on time and within budget.
- Collaborated with cross-functional teams across multiple departments to achieve goals.
- Provided clear direction to internal teams, setting expectations and due dates for deliverables.
- Traveled to customer sites to keep projects on schedule while maintaining high quality.
- Documented project requirements, processes, and procedures.
- Developed project plans, tracked progress, and reported results to stakeholders.
Sales Manager
North American Merchant Services
Charlotte, NC
01.2017 - 12.2020
- Managed customer accounts and customer relationships.
- Established relationships with key customers, providing personalized service and support.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
- Analyzed sales data to identify trends and make recommendations for improvement.
- Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently.
- Conducted regular training sessions with sales team members to ensure effective sales techniques were used.
- Managed sales team activities by evaluating needs of each territory and participating in sales calls.
- Regarded equipment needs and advised customers on types of equipment to purchase.
- Provided guidance and mentorship for junior-level staff members.
- Developed sales team through motivation, counseling and product knowledge education.
- Managed sales team to consistently achieve growth and hit sales targets.
- Monitored competitor activity to stay ahead of the competition in terms of products, services, and pricing.
VP of Sales Petroleum
First Data Southeastern Region
Memphis, TN
03.2009 - 01.2017
- Analyzed market trends and competitor activity to inform pricing models that maximized profits while maintaining customer loyalty.
- Conducted regular performance reviews with individual sales representatives to ensure achievement of objectives set forth in annual plans.
- Organized trade shows and conferences which provided an opportunity for networking with existing and prospective clients.
- Negotiated contracts with vendors, suppliers in order to secure favorable terms for goods, services purchased.
- Designed comprehensive training programs for newly hired staff members aimed at increasing productivity across all departments.
- Ensured compliance with all applicable laws related to sales operations including GDPR regulations.
- Visited franchised dealers to stimulate interest in establishment or expansion of leasing programs.
- Represented company at trade association meetings to promote products.
- Determined price schedules and discount rates.
- Updated information in customer accounts and maintained CRM databases.
- Entered data and monitored customer database to track sales activity.
- Resolved customer disputes and accounts receivable discrepancies.
- Prepared quotes and proposals for new and existing products.
- Negotiated and closed deals with vendors and company partners.
- Used negotiation and persuasion skills to influence decision-makers.
- Maintained strong relationships with key customers and stakeholders.
- Built multiple customer relationships and cultivated long-term partnerships.
Education
High School Diploma -
Saint Benedict At Auburndale
memphis, tn05.1997
Skills
- Technical proficiency
- Effective communication
- Client relationship management
- Organizational skills
- Time management
- Product development
- Team collaboration
- Quality assurance
- Interpersonal skills
- Discovery processes
- Relationship building
- Project management
- Contract negotiation
- Customer service
- Bidding strategy
- Sales forecasting
Certification
70-20 Nonres Designated All Lines Outside Property Adjuster
Certified Rope And Harness Latter Assist Inspection Expert
California Fair Claims Certified
California SIU Anti-Fraud Certified
Allstate Auto Adjusting Certified
Allstate Auto Knowledge Certified
Allstate Auto How to Handle Advance Charges Certified
The GOAT Steep Assist Certified
AWS Certified Welder
Additional Information
References available upon request
Associations
- Quad City Economic Development Committee - Board Member
- Hope House (Battered Women's Shelter) - Volunteer
- Tool Bank - Volunteer
- Township of Mathews NC - Preferred Vendor
- Mathews Chamber of Commerce - Member
- Township of Mint Hill NC - Preferred Vendor
- Mint Hill Chamber of Commerce - Member
Timeline
Partner/ Project Manager
Midsouth Roofing Authority
11.2022 - Current
Project Manager
Southern Roofing and Renovations
12.2020 - 11.2022
Sales Manager
North American Merchant Services
01.2017 - 12.2020
VP of Sales Petroleum
First Data Southeastern Region
03.2009 - 01.2017
High School Diploma -
Saint Benedict At Auburndale
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