Talented and versatile individual remains composed and calm under extreme pressure in busy restaurant environments. Compassionate leader supports exemplary BOH and FOH teams. Known for dynamic management and great client relations.
Overview
2
2
years of post-secondary education
23
23
years of professional experience
Work History
Server
Longboard Oceanfront Grille
Melbourne
03.2025 - Current
Provided exceptional customer service in a fast-paced dining environment.
Collaborated with kitchen staff to ensure timely food delivery to guests.
Handled customer inquiries and resolved issues promptly during service hours.
Managed cash transactions and processed payments with attention to detail.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers on menu items and service procedures.
Responded efficiently to guest inquiries and complaints in a professional manner.
Followed health safety guidelines when preparing and serving food products.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Bartender
Papagallos
Satellite Beach
04.2022 - 03.2025
Developed , prepared and served a variety of cocktails and beverages to customers.
Maintained cleanliness and organization of the bar area throughout shifts.
Engaged with customers to create a welcoming atmosphere during service.
Handled cash transactions and operated the point-of-sale system efficiently.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Provided excellent customer service in a fast-paced dining environment.
Assisted in inventory management and restocked supplies as needed.
Corporate Chef
Ghost Kitchen Orlando
Orlando
01.2020 - 03.2022
Coordinated effectively with BOH and FOH teams to ensure guest satisfaction.
Created and tested menu items tailored to diverse customer preferences, enhancing customer satisfaction.
Collaborated with suppliers to source high-quality ingredients for menu.
Oversaw kitchen staff training on food safety and cooking techniques.
Assessed purchasing, storage, inventory tracking, and waste management processes; implemented strategies that streamlined operations.
Supervised specialty dish preparation to satisfy customer requests and cater to various dietary needs.
Corporate Executive Chef
Nartowicz International Culinary Consulting
Orlando
09.2013 - 03.2022
Employed by this company from September 2003-March 2006 (re-hireable status)
Coordinated with executive, marketing, culinary and training teams for product and menudevelopment
Developed culinary concepts for diverse menus across various restaurant formats.
Managed kitchen and dining room operations to ensure high-quality food production and service.
Led training sessions for culinary and dining room staff on food safety and preparation techniques.
Fostered team collaboration through effective communication and leadership practices.
Conducted regular kitchen audits to ensure compliance with safety regulations and health codes.
Researched new recipes, ingredients, and cooking techniques to expand culinary repertoire.
Participated in trade shows and promotional activities to promote the company's brand name.
Planned special meals for VIPs and dignitaries for international locations and events.
Provided guidance to chefs on recipe creation, cooking techniques and presentation
Product development, formulation and execution across a wide range of food, products, and recipes.
Owner operator
JLV Culinary Services
Orlando
09.2003 - 03.2022
Managed daily operations of culinary service business for diverse clients.
Negotiated contracts with clients for products or services rendered by the company.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Owner/Operator
Big Beach Restaurants Inc.
Orlando
03.2010 - 09.2013
Managed daily FOH and BOH operations of two conceptsto ensure smooth business functionality.
Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
Oversaw inventory management to maintain optimal stock levels and reduce waste.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Devised and implemented marketing strategies to attract new clients.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Oversaw customer service interactions to resolve issues and ensure satisfaction.
Conducted performance evaluations to provide feedback and support employee development.
Created employee work schedules to keep shifts properly staffed.
Evaluated individual and team business performance and identified opportunities for improvement.
Education
Associates Degree In Culinary Arts - Culinary Arts
Florida Culinary Institute
West Palm Beach, FL
01.1993 - 06.1995
Skills
Menu and service technique development
Food and labor cost control
BOH and FOH operations management
Food safety standards compliance
Guest relations
Effective communication and conflict resolution
Team Leadership
Cash handling
References
References available upon request.
Timeline
Server
Longboard Oceanfront Grille
03.2025 - Current
Bartender
Papagallos
04.2022 - 03.2025
Corporate Chef
Ghost Kitchen Orlando
01.2020 - 03.2022
Corporate Executive Chef
Nartowicz International Culinary Consulting
09.2013 - 03.2022
Owner/Operator
Big Beach Restaurants Inc.
03.2010 - 09.2013
Owner operator
JLV Culinary Services
09.2003 - 03.2022
Associates Degree In Culinary Arts - Culinary Arts