Summary
Work History
Education
Skills
Timeline
Generic

Jason Vance

Fair Oaks,CA

Summary

Experienced Service Technician skilled in diagnosing and repairing diverse laundry equipment. Consistently in the top 5 of lowest percent of call-backs. Was at 2% for the year of 2025. Fostering teamwork through innovative solutions like a group chat for knowledge sharing and training junior technicians to enhance service quality.

Work History

Service Technician 4

WASH Multifamily Laundry Systems LLC.
  • Diagnosed and repaired laundry equipment from a large and ever changing list of manufacturers and models.
  • Inspect perifrial equipment in addition to the equipment on a work order.
  • Communicate with management repairs made to house issues that need to be resolved.
  • Oversee inventory management of parts and supplies, ensuring availability for timely repairs and service calls.
  • Started the Group text chat at the Sacramento branch in an effort to collaborate the various levels of experience to widen the availability of answers to questions someone might be stuck on.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Field phone calls from across the service team to provide individual technical assistance.

Education

High School Diploma -

Del Campo High School
Carmichael, CA
06-1987

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance

    Customer service

    Training new technicians

    Providing individual technical support

Timeline

Service Technician 4

WASH Multifamily Laundry Systems LLC.

High School Diploma -

Del Campo High School