Dynamic logistics and operations professional with extensive experience, currently excelling as an LTL Clerk at DHL Supply Chain. Proven track record of enhancing customer service and streamlining processes, complemented by a strong foundation in delivery and team leadership. Exceptional communication, time management, and collaboration skills enable consistent success in fast-paced environments. Eager to leverage supervisory capabilities to drive team success and achieve operational excellence in future roles.
Work History
Group Coordinator Lead
DHL Supply Chain | 2026 - Current
Coordinated cross-functional teams for seamless project execution and enhanced operational efficiency.
Implemented process improvements leading to increased accuracy in reporting and documentation.
Developed training materials and led workshops to enhance team performance and knowledge retention.
Facilitated communication between stakeholders to ensure alignment on project goals and timelines.
Conducted regular assessments of workflows, identifying opportunities for optimization and cost reduction.
Mentored junior staff, fostering skill development and promoting a collaborative team environment.
Analyzed data trends to support strategic decision-making and improve service delivery outcomes.
LTL Clerk Lead
2 Years 1 Month
DHL Supply Chain | 02.2024 - 03.2026
Currently serving as an LTL Clerk at DHL Supply Chain, responsible for managing less-than-truckload shipments efficiently. This role involves coordinating with various departments to ensure timely processing and delivery of freight. Attention to detail and strong organizational skills are essential to maintain accurate records and facilitate smooth operations.
Successfully managed shipment scheduling to optimize delivery times.
Maintained accurate inventory records to reduce discrepancies.
Collaborated with team members to enhance workflow efficiency.
Processed incoming and outgoing shipments efficiently to ensure timely delivery.
Maintained accurate inventory records using warehouse management systems.
Assisted in training new staff on operational procedures and safety protocols.
Coordinated with team members to optimize workflow and enhance productivity.
Delivery Driver
1 Year 5 Months
Edora Logistics | 08.2022 - 01.2024
In the role of Delivery Driver for Edora Logistics, responsibilities included ensuring timely and safe delivery of packages to clients. This position required effective route management and customer interaction to maintain a high level of service. Strong communication skills and a commitment to safety were vital to success in this role.
Consistently achieved on-time delivery rates exceeding company standards.
Maintained a clean driving record while adhering to all safety regulations.
Built rapport with customers, enhancing overall satisfaction.
Night Lead
5 Years 1 Month
Kroger | 07.2017 - 08.2022
As a Night Lead at Kroger, oversaw the nightly operations of the store, ensuring all tasks were completed efficiently. Responsibilities included managing staff, coordinating inventory restocking, and addressing any customer concerns. Leadership skills were crucial to maintain a productive and motivated team environment.
Successfully led a team to meet nightly operational goals.
Implemented strategies that improved inventory management by reducing stock shortages.
Trained new employees on operational best practices.