Dedicated filmmaker skilled at resolving complex issues, ensuring client satisfaction, and enhancing service quality. Strong focus on teamwork and adaptability, with proven track record of achieving impactful results. Known for excellent communication, problem-solving abilities, and client-centered approach.
As a Target Service Advocate, I support customers by addressing their needs and resolving issues. to manage front-of-store operations, handle customer returns, and assist shoppers with digital and in-store services. I am most responsible for the digital orders aspect, which is managing Order Pick Up and Drive-Up transactions, bringing items out to customer vehicles.
At Starbucks, my responsibilities included preparing drinks, managing the opening and closing of the kiosk, and maintaining cleanliness and sanitation. In May 2023, I transitioned to the Drive Up and Go Department and fulfilled orders by delivering them to customers' vehicles. Both roles required a strong focus on customer service, establishing positive relationships with patrons, and the ability to work independently and as part of a team