Jason Ventura
League City,TX
Summary
Detail-oriented Administrative Professional with extensive experience in operational functions. Proficient in managing complex workflows, coordinating cross-functional teams, and ensuring compliance with organizational policies. Dedicated to process improvement and delivering high-quality support in dynamic environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Society Homes Real Estate Brokerage
07.2023 - Current
- Maintain and manage an internal network of over 200 partnered real estate agents and service providers to ensure efficient referral tracking, documentation flow, and transaction support.
- Lead cross-functional administrative teams to implement workflow and process improvements across transaction coordination, compliance, and reporting, resulting in increased operational efficiency and cost reduction.
- Train and mentor administrative and support staff on brokerage policies, compliance requirements, and operational best practices, fostering accountability and high performance.
- Coordinate and oversee transaction documentation by liaising with lenders, inspectors, and credit reporting agencies to ensure timely completion, accuracy, and regulatory compliance.
Account Executive
Reid Transportation Group
11.2021 - 07.2023
- Drove revenue growth by developing and executing client-focused sales and service strategies aligned with customer objectives.
- Evaluated customer requirements, pricing expectations, and cost structures to propose tailored solutions that maximized value and profitability.
- Conducted market and competitive analysis to inform pricing, positioning, and account growth strategies.
- Prospected and engaged new clients, presenting and negotiating customized service and contract solutions.
- Built and sustained long-term client relationships through strategic account management, regular communication, and proactive problem resolution.
- Managed a portfolio of 15+ accounts, overseeing the full sales cycle from initial engagement through contract execution and ongoing account expansion.
USPS Postal Coordinator
Worldwide Flight Services
12.2017 - 02.2022
- Monitored operational timelines and exceptions in real time, resolving routing, capacity, and handling issues to maintain service levels and compliance with USPS and airline requirements.
- Served as the central point of contact between airline operations, ground handlers, and USPS representatives to communicate status updates, delays, and corrective actions.
- Coordinated the daily movement of an average of 150,000 pounds of USPS mail, ensuring timely dispatch, accurate tracking, and compliance with operational standards.
- Documented operational exceptions and performance metrics, ensuring accurate reporting, regulatory adherence, and continuous improvement of mail-handling procedures.
Education
Bachelor of Business Administration - Finance
Florida International University
Miami, FL04-2021
Associates of Arts - Economics
Miami-Dade College
Miami, FL12-2019
Skills
- Adept at quick conflict resolution
- Excellent communication
- High-level administrative and operational support
- Attention to Detail
- Technical Proficiency
- Client support
Certification
Real Estate Sales Associate FL #SL3592406
Nationwide Mortgage Licensing System #2491095
CompTIA Security Plus
Languages
English
Spanish
Timeline
Operations Manager
Society Homes Real Estate Brokerage
07.2023 - Current
Account Executive
Reid Transportation Group
11.2021 - 07.2023
USPS Postal Coordinator
Worldwide Flight Services
12.2017 - 02.2022
Bachelor of Business Administration - Finance
Florida International University
Associates of Arts - Economics
Miami-Dade College
Military Experience
May 2024 - Current
United States Coast Guard Reserve, specializing in Maritime Law Enforcement.