JASON VITOLO
West Milwaukee,WI
Summary
Dynamic customer-first minded salesperson with extensive experience in servicing the needs of prospective/current clients. Hardworking and passionate job seeker with strong organizational skills eager to secure a promising sales position. Ready to help team achieve company goals. Stays calm under pressure.
Overview
6
6
years of professional experience
Work History
Sales Associate
Lithia Automotive Group
04.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
IT Field Technician
Spectrum
04.2023 - 04.2024
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Provided training on use, troubleshooting, and calibration of equipment.
- Repaired and updated equipment to conform to company-wide standards.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
Property Manager
Tropical Resort & Marina
10.2022 - 04.2023
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Developed and implemented marketing strategies to promote our services.
- Developed and implemented strategies to optimize operational efficiency and maximize profits.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Assisted with development and distribution of marketing materials for facility.
- Evaluated and promptly resolved lodging facility operational issues.
- Oversaw day-to-day operations of a 21-room hotel with staff of 6 employees.
Property Manager's Assistant
Pine Acres Manor / Eagleswood Village, NJ
03.2021 - 10.2022
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Implemented strategies to optimize successful closing of real estate transactions.
- Supported managers and department leaders by completing projects and problem resolution under budgets and schedule demands
- Closely collaborated with project members to identify and quickly address problems
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Managed bookkeeping, prepared budgets and cost reports
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Managed filing system, entered data and completed other clerical tasks
Service Technician
Audio Crafters
04.2019 - 03.2021
- Laid out materials and system components to prepare for installation
- Inspected installations to check for functionality and maintain customer satisfaction
- Installed complete systems at new residential and business construction sites
- Utilized knowledge of carpentry and general construction to complete attractive finish work
- Completed troubleshooting of malfunctions and diagnosed issues
- Demonstrated to customers proper methods for operating equipment after it had been installed
Education
Associate of Science - Computer Science
Ocean County College
Toms River, NJ2021
Skills
- Sales and Marketing
- Property Marketing and Promotion
- Quality Assurance
- Technical Support and Assistance
- Hardware and Software Configuration
- Friendly and Patient
- Account Management
- Customer Relationship Management
- Critical Thinking
Accomplishments
- Exceeded monthly quota every month in Sales.
Timeline
Sales Associate
Lithia Automotive Group
04.2024 - Current
IT Field Technician
Spectrum
04.2023 - 04.2024
Property Manager
Tropical Resort & Marina
10.2022 - 04.2023
Property Manager's Assistant
Pine Acres Manor / Eagleswood Village, NJ
03.2021 - 10.2022
Service Technician
Audio Crafters
04.2019 - 03.2021
Associate of Science - Computer Science
Ocean County College
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