Years of Professional Experience
Jason Walker
Veteran-Nurse-Innovator
New York,NY
Overview
23
23
4
4
Certifications
Summary
Adaptable and experienced Veteran-Nurse-Informaticist-Innovator leveraging more than 20 years of patient care and advanced technological experience and skills to effectively manage and optimize health information systems. Team member and team leader. Collaborates effectively with multidisciplinary teams to accomplish dynamic initiatives while improving clinician and patient outcomes. Adept at the development and implementation of information systems improvements. Well-versed in driving patient care quality and optimizing workflow processes to foster efficiency and delivery.
Skills
- Agile and Scrum Environments
- UX Evangelist
- Design Thinking
- Clinical Applications
- User Acceptance Testing (UAT)
- Process Improvement Initiatives
- Health Informatics
- Complex Problem-Solving
- Active Listening
- Implementation Guidance
- Discipline and Focus
- Providing Feedback
- Administrative Management
- Clinical Innovation
- Product Management
- Leader and Team Member
Work History
Product Owner / Expert Business Analyst
Altera Digital Health (formerly Allscripts)
New York, NY
03.2022 - Current
- UX methodology- Empathize, define, ideate, prototype, and test features and enhancement requests made by clients.
- Lead co-create sessions to develop client approved content.
- Represents the customer by creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Owned and prioritized product backlog.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Collaborated with development team on client commitments and tasks.
- Coordinated with software developers to create client application request and trackers to achieve client goals.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Managed multiple projects effectively in demanding environment with tight deadlines.
- Oversaw 40+ product deployments from vision and creation, rollout, delivery, and launch.
Product Owner / Expert Business Analyst
Allscripts Healthcare Solutions Inc.
New York, NY
04.2020 - 03.2022
- Represents the customer by creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Oversaw 40+ product deployments from vision and creation to rollout and delivery
Clinical Consultant
Allscripts Healthcare Solutions Inc.
New York, NY
03.2019 - 04.2020
- Collected and analyzed key data to make accurate assessments.
- Developed and proposed solutions for making positive improvements to operational and patient care strategies.
- Improved workflow automation to reduce wasted time and resources.
- Guided staff in clinical best practices and evidence-based methods.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Traveled 75%.
- Provided clinical guidance to 7-10 Consultants and hospital staff.
Senior Solution Specialist
Allscripts Healthcare Solutions Inc.
Phoenix, AZ
08.2016 - 03.2019
- Provide demonstration and knowledge transfer to enable clients to utilize and manage the deployed solutions.
- Recommended new products and services to customers.
- Collaborated with potential clients and Outcome Executives on all stages of solution sales lifecycle from proposal to sales demonstrations..
- Traveled 80% .
- Conducted 65+ solution demonstrations.
Perioperative System Analyst
Allscripts Healthcare Solutions Inc.
New york, NY
02.2016 - 08.2016
- Investigated and addressed system issues to enhance usability and improve functionality.
- Oversaw installation of software programs and hardware systems to meet requirements.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Support – 24/7 Help Desk Support for Perioperative Applications.
Implementation Consultant
Amkai Solutions
New York, NY
12.2014 - 02.2016
- Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders.
- Reduced process lags and improved productivity by supervising implementation managers.
- Processed client satisfaction reports for completed implementation, analyzing data to discover possible areas of improvement in future projects.
- Oversaw implementation personnel through design, build, train, and go-live engagements.
- Traveled to customer facilities to inspect initial implementation of AmkaiSolution, directing apparent issues to appropriate engineering staff for correction.
- Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems.
- Travel 75%
Nursing Staff Member
Emory University Hospital
10.2008 - 08.2013
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Provided direct patient care, stabilized patients and determined next course of action.
Nursing Staff Member
Progressive Nurse Staffers
06.2002 - 01.2012
Yeoman-YN3
United States Navy, USN
USS ABRAHAM LINCOLN CVN-72
06.1997 - 08.2000
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained deck department stores and equipment on Aircraft Carrier vessels.
- Six-month Persian Gulf deployment.
Education
Post-Graduate Certificate - Product Management
Cornell University
Ithaca, NY 10.2022 - 01.2023
Master of Science - Healthcare Informatics
Grand Canyon University
Phoenix, AZ10.2019
Bachelor of Science - Nursing
Mercer University
Atlanta, GA05.2013
No Degree - Nursing
Georgia Perimeter College
Decatur, GAAffiliations
- Project Management Institute
- Scrum Alliance
- Yoga Alliance
Certification
- Enterprise Design Thinking Practitioner IBM- Dec 2022
- Enterprise Design Thinking Co-Creator IBM-Jan 2023
- Certified Scrum Product Owner® (CSPO®), Scrum Alliance - Dec 2022-2024
- 200 hour Yoga Teacher Training - 2019
Timeline
Post-Graduate Certificate - Product Management
Cornell University
10.2022 - 01.2023
Product Owner / Expert Business Analyst
Altera Digital Health (formerly Allscripts)
03.2022 - Current
Product Owner / Expert Business Analyst
Allscripts Healthcare Solutions Inc.
04.2020 - 03.2022
Clinical Consultant
Allscripts Healthcare Solutions Inc.
03.2019 - 04.2020
Senior Solution Specialist
Allscripts Healthcare Solutions Inc.
08.2016 - 03.2019
Perioperative System Analyst
Allscripts Healthcare Solutions Inc.
02.2016 - 08.2016
Implementation Consultant
Amkai Solutions
12.2014 - 02.2016
Nursing Staff Member
Emory University Hospital
10.2008 - 08.2013
Nursing Staff Member
Progressive Nurse Staffers
06.2002 - 01.2012
Yeoman-YN3
United States Navy, USN
06.1997 - 08.2000
Master of Science - Healthcare Informatics
Grand Canyon University
Bachelor of Science - Nursing
Mercer University
No Degree - Nursing
Georgia Perimeter College
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