Account Director/Delivery Manager who collaborates with business and technology owners to drive growth and efficiency initiatives in Marketing, Sales and Customer Service using Salesforce. Analytical problem solver able to lead cross-functional project teams across multiple geographic locations and time zones, manage scope and budget, and identify and mitigate risks and issues, in accordance with methodology and governance standards. Manager that has a result driven track record of managing teams, projects, and support processes improving operational effectiveness across the entire project life cycle. Excels at building teams and maintaining relationships with clients and internal/external resources.
Worked directly with client executives and supported/guided them in the grown and development of the account.
Responsible for ongoing project execution and management, including weekly status reporting, budget management, and matching resource skills and capacity to project demand.