JASON WILLIAMS
Little Rock,AR
Summary
Dynamic automotive service management professional with a proven track record at Take 5 Oil Change. Expertise in operational efficiency and sales enhancement through strategic planning and robust employee development initiatives. Achieved notable increases in customer satisfaction and repeat business while fostering a culture of safety and high performance within teams. Committed to mentoring staff to surpass sales targets and drive overall business success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Valvoline Instant Oil
Little Rock, AR
02.2023 - 08.2024
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Monitored inventory levels and placed orders to restock shelves.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer complaints in a timely manner
- Delegated work to staff, setting priorities and goals.
- Recruited, trained and supervised new employees.
Store Manager
Take 5 Oil Change
Little Rock, AR
02.2023 - 08.2024
- Established store tactics and strategies to achieve operational performance and sales goals.
- Monitored inventory levels and placed orders to restock shelves.
- Trained and mentored associates to teach daily tasks and procedures.
- Updated POS system with new products and promotional offers.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Created weekly work schedules for store personnel.
- Developed strategies to maximize sales and profitability.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer complaints in a timely manner.
- Prepared monthly reports on sales figures, expenses, profits.
- Delegated work to staff, setting priorities and goals.
- Maintained accurate records of employee performance reviews.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Education
Chrysler diamond certified technician - Automotive skills
on line chrysler diamond class
North Little Rock, AR01.2012
G.E.D -
Adult education Center
Barbering And Hair Design -
Washington Barber College
Skills
- Automotive technology
- Sales advisor
- Customer Service Representative
- Customer service
- Customer Service Expertise
- Automotive Oil Change
- Food Service Management
- Food preparation
- Product and service sales
- Customer service
- Workplace safety compliance
- Employee engagement
- Sales forecasting
- Compliance
Certification
Lube tech, 01/01/02, 01/01/11
Additional Information
Have some ServSafe knowledge to pick up on my tests that's needed. Also have automotive skills to include sales experience.
Awards
- Expert cook; employee of the month, 04/01/13
- Manager, 06/01/15
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Assistant Manager
Valvoline Instant Oil
02.2023 - 08.2024
Store Manager
Take 5 Oil Change
02.2023 - 08.2024
Chrysler diamond certified technician - Automotive skills
on line chrysler diamond class
G.E.D -
Adult education Center
Barbering And Hair Design -
Washington Barber College
Similar Profiles
Logan EidenierLogan Eidenier
Lube Express Technician at Valvoline Instant OilLube Express Technician at Valvoline Instant Oil
JYTERRIAN LOGANJYTERRIAN LOGAN
Technician at Valvoline Instant OilTechnician at Valvoline Instant Oil
Israel JacobIsrael Jacob
Car Tech, Sales, Associate, Trainer, Senior Tech at Valvoline Instant Oil ChangeCar Tech, Sales, Associate, Trainer, Senior Tech at Valvoline Instant Oil Change
Alyssa NewcombeAlyssa Newcombe
Carwash Attendant at Valvoline Instant OilCarwash Attendant at Valvoline Instant Oil
Amanda SimpkinsAmanda Simpkins
Special Education Teacher at EStem Public Charter SchoolsSpecial Education Teacher at EStem Public Charter Schools