Shetarrie Owens
Georgetown,USA
Summary
Results-driven Automotive Sales & Operations Leader with 18+ years of progressive experience across high-volume dealerships, specializing in Used Car Operations, Sales Management, Finance, and Profit Optimization. Proven record of driving revenue growth, improving PRU, reducing CIT days, and building high-performing teams. Adept at auction purchasing, inventory strategy, reconditioning processes, and data-driven decision making. Recognized for operational discipline, leadership development, and consistent top-tier performance. Seasoned Used Car Sales Manager with comprehensive understanding of pre-owned automobile market trends and customer requirements. Known for successful negotiation skills, strategic marketing plans, and team leadership. Demonstrated ability to increase sales volume while ensuring optimal client satisfaction. Record of implementing innovative strategies that improve overall business performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Used Car Sales Manager
Town North Nissan
Austin, TX
04.2024 - 07.2025
- Directed daily used car sales operations in high-volume environment, achieving consistent growth in unit volume and gross profit.
- Conducted vehicle appraisals and acquisition analysis to ensure competitive purchasing and optimal margins.
- Collaborated with finance leaders to secure competitive lending solutions, increasing sales conversion by 15%.
- Leveraged CRM and digital retail tools to track leads, enhance follow-up, and maximize closing ratios.
- Developed localized marketing strategies to expand market presence and drive customer acquisition.
- Negotiated with wholesalers and private sellers to maximize front-end gross on inventory.
Used Car Director
Round Rock Toyota (PENSKE AUTOMOTIVE GROUP)
Round Rock, TX
12.2020 - 07.2023
- Oversaw end-to-end used vehicle operations, including acquisition, pricing, reconditioning, and retail strategy
- Oversaw full used car inventory lifecycle while retailing 350-400 units per month at an average of $2845 per copy.
- Managed inventory levels while maintaining 40 to 60 day turns and minimizing aging units
- Controlled expenses, optimized recon flow, and ensured consistent profitability month over month
- Collaborated cross-departmentally to align sales, service, and finance objectives
Finance Director
Roger Beasley Mazda Central
Austin, TX
05.2019 - 11.2020
- Led daily strategy sessions to pinpoint gaps and develop actionable plans that consistently exceeded monthly performance goals
- Increased department performance from $1,700 PRU to over $2,500 PRU within 6 months
- Reviewed daily financial performance to identify trends and implemented strategies that enhanced overall results
- Maintained a clean CIT under 5 days, ensuring compliance and funding efficiency
Finance Director
Gene Messer Hyundai (GROUP 1 AUTOMOTIVE)
Lubbock, TX
09.2012 - 05.2019
- Awarded Top Finance Director for Group 1 Automotive - West Texas (2017)
- Achieved Best New Car F&I Department in the region (2017) based on 1,300+ units for the year at $2,400+ PRU
- Maintained average finance gross of $2,600+ per deal across 120+ units/month
- Led top-performing F&I department in West Texas, contributing to dealership's overall financial success
- Collaborated with new and pre-owned departments to enhance dealership profitability through strategic initiatives
- Managed compliance, funding, CSI metrics, and retail delivery processes, ensuring operational excellence and regulatory adherence
Salesperson
Gene Messer Hyundai (Group 1 automotive)
Lubbock, TX
04.2007 - 09.2012
- Ranked top performer in gross profit and unit sales for 2 years
- Averaged 15-20 units monthly through proactive follow-up, referrals, and repeat business
- Promoted to Finance Manager for consistently exceeding sales targets
Education
High school or equivalent - High school diploma
Estacado High School
Lubbock, TX05.2004
Skills
- Microsoft Excel
- Google Sheets
- Financial Reporting
- Account management
- Financial analysis leadership
- Automotive sales management
- Financial close processing
- English
- Communication skills
- Digital marketing
- Proficient in Routeone
- Dealertrack
- ADP CRM
- ADP Drive
- Dealer socket
- Promax
- Quick learner
- Negotiation
- Training
- Direct sales
- Manager (finance)
- Automotive industry events
- Lending
- Continuous improvement
- Contracts
- Customer relationship management
- Organizational skills
- Pricing
- Cold calling
- Financial analysis
- Sales presentations
- Financial software
- Relationship management
- New vehicle sales
- Financial management
- Sales
- Automotive sales industry regulations
- Business development
- Consumer goods finance
- Customer development
- Sales contract management
- Team leadership
- Closing sales
- Technical selling
- Passenger car sales
- CRM software
- Marketing collateral
- Loan processing
- Salesforce
- Supervising experience
- Time management
- Product demos
- Outside sales
- Account development
- Inventory management
- Auto service management
- CRM systems
- Sales strategy
- Microsoft Office
- Manager experience
- Customer service
- Expense management
- Dealership operations
- Sales management
- Prospecting
- Financial Planning
- Negotiation strategies
- Automobile sales
- GAAP
- Merchandising
- Analytical skills
- Forecasting
- Product management
- Sourcing
- Used vehicle sales
- Financial services
- Purchasing
- Retail management
- Lead generation
- Management
- Sales leadership
- Computer literacy
- Training & development
- Retail sales
- Attention to detail
- Automotive sales
- Computer skills
- Strong closer
- Accounting
- Team development
- Compliance oversight
- Local market analysis
- Dealership experience
- Finance
- Automotive sales expertise
- Senior leadership
- Underwriting
- Clean paperwork minimal CIT days
- Team management
- Leadership
- Strategic management
- Sales analysis
- Automotive financing and insurance
- Mentoring
- Microsoft Word
- Budgeting
- Automotive technology
- Microsoft Outlook
- Telephone etiquette
- Inside sales
- Retail mathematics
- Proposal writing
Certification
- EFG Finance and Insurance License, 09/01/12, Present
- Driver's License
Awards
- Top Finance Director for Group 1 Automotive in West Texas Market, 02/01/17
- Led a Hyundai dealership to finish at an average finance gross of $2530 per deal at over 120 unit average monthly for the year
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Used Car Sales Manager
Town North Nissan
04.2024 - 07.2025
Used Car Director
Round Rock Toyota (PENSKE AUTOMOTIVE GROUP)
12.2020 - 07.2023
Finance Director
Roger Beasley Mazda Central
05.2019 - 11.2020
Finance Director
Gene Messer Hyundai (GROUP 1 AUTOMOTIVE)
09.2012 - 05.2019
Salesperson
Gene Messer Hyundai (Group 1 automotive)
04.2007 - 09.2012
High school or equivalent - High school diploma
Estacado High School