Jason Wray

• Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
• Held construction progress and regular status meetings with project team.
• Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
• Established successful relationships with clients, leading to repeat business and positive referrals.

* Diagnose and repair all swimming pool equipment

* Troubleshoot and repair under ground gas leaks on existing gas lines.

* Run new gas lines as needed for pool heater or fire feature.

• Utilized variety of tools and diagnostic equipment to complete repairs.
• Perform regular weekly service on residential & commercial swimming pools.
• Drain, Acid wash, bead blast tile, refill, re-start

• Provided exceptional customer service, ensuring timely communication on the status of warranty claims and repairs.
• Trained new technicians in company procedures, contributing to a consistent level of service across the team.
• Played a key role in resolving customer disputes related to warranties, providing clear explanations of company policies and negotiating fair resolutions when necessary.

• Over see all operations of the company including, Swimming Pool Plumbing on new construction projects, 300 - 400 weekly pool service accounts, All repairs on pool equipment, ( pumps, filters, heaters, lights, control panels, in-floor cleaning systems, plumbing, electrical,)
• Complete daily schedule for 6-10 techs.
• Make sure all necessary parts and equipment needed is in place.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Completed all repair and maintenance activities promptly and to high quality standards.
• Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.