Jason Wright
Dallas,TX
Summary
Accomplished Quality Manager with a proven track record at Thirty-One Gifts, enhancing operational efficiency and product quality through expert management of internal auditing and compliance monitoring. Skilled in fostering cross-functional team collaboration and implementing corrective actions, significantly improving quality management systems. Demonstrates exceptional mentoring abilities and a commitment to continuous improvement.
Overview
23
23
years of professional experience
Work History
Quality Manager
Thirty-One Gifts
06.2020 - 06.2024
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
Senior Training Manager
Thirty-One Gifts
01.2019 - 06.2024
- Mentored junior trainers, supporting their career development through coaching and feedback on instructional strategies.
- Coordinated logistics for various training events, managing vendor relationships and overseeing budget allocations.
- Managed a team of trainers, providing guidance and support to ensure consistent delivery of high-quality instruction.
- Evaluated training program effectiveness, making data-driven adjustments when necessary for optimal results.
Operations Supervisor
Thirty-One Gifts
10.2017 - 12.2018
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Operations Supervisor
Exel - Kraft
08.2016 - 09.2017
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Operations Supervisor
Exel - Nissan
03.2014 - 07.2016
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Operations Supervisor
Exel - Gymboree
10.2013 - 02.2014
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Facilities Coordinator
Exel - Corporate
03.2008 - 09.2013
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Served as point of contact for internal and external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Concession Supervisor
Sodexho Sports and Leisure Services
07.2001 - 02.2008
- Scheduled staff efficiently according to peak hours and events, reducing labor costs while maintaining excellent service levels.
- Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas of growth.
- Strengthened inventory management processes by regularly reviewing stock levels and adjusting orders based on demand forecasts.
- Implemented cost-saving measures by negotiating with vendors, optimizing product pricing and controlling portion sizes.
Education
Bachelor of Science - Operations Management
Ohio State University
Columbus, OH06.2007
Skills
- Internal Auditing
- Quality Management Systems
- Compliance Monitoring
- Corrective Actions
Timeline
Quality Manager
Thirty-One Gifts
06.2020 - 06.2024
Senior Training Manager
Thirty-One Gifts
01.2019 - 06.2024
Operations Supervisor
Thirty-One Gifts
10.2017 - 12.2018
Operations Supervisor
Exel - Kraft
08.2016 - 09.2017
Operations Supervisor
Exel - Nissan
03.2014 - 07.2016
Operations Supervisor
Exel - Gymboree
10.2013 - 02.2014
Facilities Coordinator
Exel - Corporate
03.2008 - 09.2013
Concession Supervisor
Sodexho Sports and Leisure Services
07.2001 - 02.2008
Bachelor of Science - Operations Management
Ohio State University
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