Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Yuan

Edmond,OK

Summary

Proactive and customer-focused, excelled at McDonald's Restaurant by enhancing team efficiency and customer satisfaction. Mastered problem-solving and manual dexterity, leading to a significant improvement in service delivery. Trained peers, contributing to a cohesive team dynamic. Demonstrated exceptional customer service, resolving complaints with professionalism.

Overview

2
2
years of professional experience

Work History

Drive Through Worker

McDonald's Restaurant
06.2022 - 05.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Learned all required tasks quickly to maximize performance.

Education

High School Diploma -

Lehigh Senior High School
Lehigh Acres, FL
06-2021

Skills

  • Customer service
  • Problem-solving
  • Manual dexterity
  • Crew support
  • Customer relations

Timeline

Drive Through Worker

McDonald's Restaurant
06.2022 - 05.2024

High School Diploma -

Lehigh Senior High School
Jason Yuan