Kolton Dirks
Davenport,IA
Summary
High Schooler with various accolades and staying busy with extracurriculars. Can go long periods of time without breaks and strive to get work done effectively and correctly. Keep to myself quite often but open up around some people. Very Trustworthy and Reliable to get the job done. Knowledgeable on various areas of work and good with customers.
Overview
3
3
years of professional experience
Work History
Drive In Theatre Parker/ Concession Worker
Blue Grass Drive In
Blue Grass, Iowa
07.2021 - Current
- Performed daily inspections of equipment to ensure safe operation and compliance with applicable regulations.
- Investigated customer complaints related to malfunctioning parkers or incorrect orders.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
- Monitored parking area for safety, security and general customer concerns.
- Directed drivers to parking spots.
- Cleaned parking lot regularly by removing trash and cleaning up spills.
- Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
- Handled account payments, collected cash and processed credit card charges.
- Helped customers understand and correctly navigate parking structures and payment systems.
Bowling Center Lane Assistant
Leisure Lanes
Davenport, IA
02.2024 - 05.2024
- Greeted visitors, clients and guests in a professional manner.
- Developed positive relationships with internal customers through effective communication techniques.
- Coordinated special projects as assigned by management staff.
- Entered data into databases accurately and efficiently.
- Served as contact person and source of information to maintain good communication with clients.
- Answered incoming calls and recorded accurate messages.
- Coordinated repairs for office equipment to keep equipment functional and running.
- Maintained positive working relationship with fellow staff and management.
- Greeted guests and vendors to assist in navigating space.
Education
High School Diploma -
North High School
Davenport, IA06-2025
Eastern Iowa Community College District
Davenport, IA06-2025
Skills
- Quick Decision Making
- Physical Fitness and Agility
- Customer service and support
- Multitasking and Organization
- Attention to Detail
- Problem-Solving
- Guest flow management
- Team Collaboration
- Punctual and Reliable
- Time Management
- Customer Service
- Guest Assistance
- Customer Communication
- Problem-solving capabilities
- Cash handling experience
- Continuous Improvement
- Analytical Thinking
- Decision-Making
- Teamwork and Collaboration
Timeline
Bowling Center Lane Assistant
Leisure Lanes
02.2024 - 05.2024
Drive In Theatre Parker/ Concession Worker
Blue Grass Drive In
07.2021 - Current
High School Diploma -
North High School
Eastern Iowa Community College District