KRISTEN DOUGHER
Stroudsburg,PA
Summary
Ambitious student pursuing a Criminal Justice degree eager to bring knowledge and experience to support business and customer needs. Skilled in critical thinking and precise observations in high stress settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
9
9
years of professional experience
Work History
Concession Stand Worker
Blue Ridge Flea Market
04.2014 - 10.2019
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Maintained high standards of customer service in high-volume, fast-paced operations.
Financial Aid Student Assistant
GWYNEDD-MERCY UNIVERSITY
01.2019 - 05.2019
- Supported Financial Aid Department by compiling paperwork
- Answered phone calls to answer customer questions
- Learned photocopying and unique filing system to support office needs
- Handled all delegated tasks, including _____ and ______.
Alumni Engagement Outreach Coordinator
GRIFFIN LINES- GWYNEDD MERCY UNIVERSITY
01.2018 - 04.2018
- Made calls asking for donations from Alumni for support for the future of the college.
- Built and maintained relationships with Alumni to raise funds
- Kept up with quota of calls and successful conservations
Hostess, Waitress, Line Cook
THE ORIGINAL POCONO PUB
06.2019 - 08.2022
- Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
Line Cook
Moe's Southwest Grille
07.2017 - 02.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Theatre Usher
Cinemark Theaters
06.2018 - 03.2019
- Greeted customers with smile and provided friendly, knowledgeable service.
- Directed ticket holders to seats and facility locations.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Worked with other staff members to facilitate smooth flow of operations.
Team Member, Freight Sorter
Tractor Supply Company
03.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
Bachelor of Science - Criminal Justice
Gwynedd Mercy University
Gwynedd Valley, PA05.2024
High School Diploma -
Stroudsburg High School
Stroudsburg, PA06.2018
Skills
- Understanding of Pennsylvania law OR Extensive criminal law knowledge
- Sharp attention to detail
- Calm under pressure
- Quick decision making
- Avid critical thinker
- Operational Efficiency
- Time Management
- Teamwork and Collaboration
Awards/ Accomplishments
Trooper Joshua D. Miller “Most Outstanding Cadet” 2014
Counselor for Conservation Camp 2018-2022, Head Counselor 2023
2nd place winner for Steeplechase in Atlantic East Conference- Track and Field Championships 2022
Timeline
Team Member, Freight Sorter
Tractor Supply Company
03.2023 - Current
Hostess, Waitress, Line Cook
THE ORIGINAL POCONO PUB
06.2019 - 08.2022
Financial Aid Student Assistant
GWYNEDD-MERCY UNIVERSITY
01.2019 - 05.2019
Theatre Usher
Cinemark Theaters
06.2018 - 03.2019
Alumni Engagement Outreach Coordinator
GRIFFIN LINES- GWYNEDD MERCY UNIVERSITY
01.2018 - 04.2018
Line Cook
Moe's Southwest Grille
07.2017 - 02.2018
Concession Stand Worker
Blue Ridge Flea Market
04.2014 - 10.2019
Bachelor of Science - Criminal Justice
Gwynedd Mercy University
High School Diploma -
Stroudsburg High School
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