Summary
Overview
Work History
Education
Skills
Timeline
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Jason Zappone

Summary

Highly motivated and reliable high school student successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Tasting Room Operational Associate

Rocklands Farm Winery
Poolesville, MD
08.2021 - Current
  • Collected, cleaned, polished, and distributed glasses and cutting boards.
  • Restocked, organized, and managed food, drinks, and all inventory.
  • Provided detailed wine information to tasting room guests.
  • Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
  • Maintained a natural and appealing appearance: swept floors, cleaned counters, collected and disposed trash and recycling.
  • Moved and organized furniture for optimal use and aesthetic.
  • Trained and guided new employees.

Snack Bar Attendant

Darnestown Swim And Racquet Club
Darnestown, MD
04.2020 - 01.2022
  • Managed multiple orders and handled different payments.
  • Greeted customers, informed them of all of the options, and led them to find what they desired.
  • Served food and beverages in correct portions to manage consistency.
  • Restocked and organized food and beverages as needed.
  • Carefully cleaned all tools and surfaces.

Education

High School Diploma -

Northwest High School
Germantown, MD
06.2024

Skills

  • Financial Transactions
  • Sales and Marketing
  • Cash Register Operations
  • Customer Needs Assessments
  • Food Handling Standards
  • Professional Relationships
  • Adaptable and Flexible
  • Multitasking Abilities
  • Energy and Physical Stamina

Timeline

Tasting Room Operational Associate

Rocklands Farm Winery
08.2021 - Current

Snack Bar Attendant

Darnestown Swim And Racquet Club
04.2020 - 01.2022

High School Diploma -

Northwest High School
Jason Zappone