Jason Zappone
Summary
Highly motivated and reliable high school student successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Tasting Room Operational Associate
Rocklands Farm Winery
Poolesville, MD
08.2021 - Current
- Collected, cleaned, polished, and distributed glasses and cutting boards.
- Restocked, organized, and managed food, drinks, and all inventory.
- Provided detailed wine information to tasting room guests.
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
- Maintained a natural and appealing appearance: swept floors, cleaned counters, collected and disposed trash and recycling.
- Moved and organized furniture for optimal use and aesthetic.
- Trained and guided new employees.
Snack Bar Attendant
Darnestown Swim And Racquet Club
Darnestown, MD
04.2020 - 01.2022
- Managed multiple orders and handled different payments.
- Greeted customers, informed them of all of the options, and led them to find what they desired.
- Served food and beverages in correct portions to manage consistency.
- Restocked and organized food and beverages as needed.
- Carefully cleaned all tools and surfaces.
Education
High School Diploma -
Northwest High School
Germantown, MD06.2024
Skills
- Financial Transactions
- Sales and Marketing
- Cash Register Operations
- Customer Needs Assessments
- Food Handling Standards
- Professional Relationships
- Adaptable and Flexible
- Multitasking Abilities
- Energy and Physical Stamina
Timeline
Tasting Room Operational Associate
Rocklands Farm Winery
08.2021 - Current
Snack Bar Attendant
Darnestown Swim And Racquet Club
04.2020 - 01.2022
High School Diploma -
Northwest High School
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