Jason D. Johnston
Memphis,TN
Summary
A funeral director, embalmer, cremationist and funeral counselor that is focused on joining a team to bring options to a market while holding steadfast to the great traditions of funeral service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager of Operations
Crittenden Memorial Park
Marion, AR
06.2016 - 03.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
General Manager of Operations
Roller-Citizens Funeral Home
West Memphis, AR
06.2016 - 03.2023
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Trained, coached and mentored staff to support smooth adoption of new memorial programs.
Manager
Memphis Mortuary Services, LLC
Memphis, TN
06.2015 - 05.2016
General Manager of Operations
High Point Funeral Home & Crematorium
Memphis, TN
02.2010 - 05.2015
- Drove sound and market focused business growth in High Point and sister mortuary service acquiring contracts with WTRFC and MERI-Genesis while leading operations, strategic vision, and long-range planning, including the growth of crematory units added.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Co-Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Trained, coached and mentored staff to support smooth adoption of new apprenticeship program and incorporated mortuary school students in practicum education.
Funeral Director and Embalmer
West Tennessee Funeral Associates, LLC
Middle, West Tennessee
04.2007 - 10.2010
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Picked up deceased at private homes, hospitals and county morgues.
Education
Associate of Applied Science - Funeral Service
Mid-America College of Funeral Service
Jeffersonville, INNo Degree - Business Administration / Funeral Service
Arkansas State University Mountain Home
Mountain Home, ARHigh School Diploma -
West Plains High School
West Plains, MOSkills
Communication
Seeing tasks are completed
Eye for detail in funeral, memorial or commemorative events
Accomplishments
Distinguished Service Award - October 2014 presented by Mr. James Shoemake in recognition of devotion to the funeral service industry.
Certification
Certified Funeral Service Practitioner ( CFSP ) awarded by the Academy of Professional Funeral Service Practice.
Certified Crematory Operator ( CCO ) awarded by the International Cemetery, Cremation and Funeral Association.
Member, British Institute of Embalmers ( MBIE ) awarded by invitation by the North American District, British Institute of Embalmers.
Certified Crematory Arranger ( CCA ) awarded by the International Cemetery, Cremation and Funeral Association.
Additional Information
J. Ford Canale
Memphis, Tennessee City Councilman
Funeral Director
901-452-6400
Brent Taylor
Tennessee State Senator
Funeral Director
901-707-8115
J. Adam Brasfield
Funeral Director, Cremation Business Owner
901-324-2923
Mark Ensley
Co-Pastor, Lindenwood Christian Church ( LCC )
Co-Choir and Music Pastor LCC
901-491-3901
Timeline
Manager of Operations
Crittenden Memorial Park
06.2016 - 03.2023
General Manager of Operations
Roller-Citizens Funeral Home
06.2016 - 03.2023
Manager
Memphis Mortuary Services, LLC
06.2015 - 05.2016
General Manager of Operations
High Point Funeral Home & Crematorium
02.2010 - 05.2015
Funeral Director and Embalmer
West Tennessee Funeral Associates, LLC
04.2007 - 10.2010
Associate of Applied Science - Funeral Service
Mid-America College of Funeral Service
No Degree - Business Administration / Funeral Service
Arkansas State University Mountain Home
High School Diploma -
West Plains High School