Jason D. Johnston
Memphis,TN
Summary
A funeral director, embalmer, cremationist and funeral counselor that is focused on joining a team to bring options to a market while holding steadfast to the great traditions of funeral service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager of Operations
Crittenden Memorial Park
06.2016 - 03.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
General Manager of Operations
Roller-Citizens Funeral Home
06.2016 - 03.2023
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Trained, coached and mentored staff to support smooth adoption of new memorial programs.
Manager
Memphis Mortuary Services, LLC
06.2015 - 05.2016
General Manager of Operations
High Point Funeral Home & Crematorium
02.2010 - 05.2015
- Drove sound and market focused business growth in High Point and sister mortuary service acquiring contracts with WTRFC and MERI-Genesis while leading operations, strategic vision, and long-range planning, including the growth of crematory units added.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Co-Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Trained, coached and mentored staff to support smooth adoption of new apprenticeship program and incorporated mortuary school students in practicum education.
Funeral Director and Embalmer
West Tennessee Funeral Associates, LLC
04.2007 - 10.2010
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Picked up deceased at private homes, hospitals and county morgues.
Education
Associate of Applied Science - Funeral Service
Mid-America College of Funeral Service
Jeffersonville, INNo Degree - Business Administration / Funeral Service
Arkansas State University Mountain Home
Mountain Home, ARHigh School Diploma -
West Plains High School
West Plains, MOSkills
Communication
Seeing tasks are completed
Eye for detail in funeral, memorial or commemorative events
Accomplishments
Distinguished Service Award - October 2014 presented by Mr. James Shoemake in recognition of devotion to the funeral service industry.
Certification
Certified Funeral Service Practitioner ( CFSP ) awarded by the Academy of Professional Funeral Service Practice.
Certified Crematory Operator ( CCO ) awarded by the International Cemetery, Cremation and Funeral Association.
Member, British Institute of Embalmers ( MBIE ) awarded by invitation by the North American District, British Institute of Embalmers.
Certified Crematory Arranger ( CCA ) awarded by the International Cemetery, Cremation and Funeral Association.
Additional Information
J. Ford Canale
Memphis, Tennessee City Councilman
Funeral Director
901-452-6400
Brent Taylor
Tennessee State Senator
Funeral Director
901-707-8115
J. Adam Brasfield
Funeral Director, Cremation Business Owner
901-324-2923
Mark Ensley
Co-Pastor, Lindenwood Christian Church ( LCC )
Co-Choir and Music Pastor LCC
901-491-3901
Timeline
Manager of Operations
Crittenden Memorial Park
06.2016 - 03.2023
General Manager of Operations
Roller-Citizens Funeral Home
06.2016 - 03.2023
Manager
Memphis Mortuary Services, LLC
06.2015 - 05.2016
General Manager of Operations
High Point Funeral Home & Crematorium
02.2010 - 05.2015
Funeral Director and Embalmer
West Tennessee Funeral Associates, LLC
04.2007 - 10.2010
Associate of Applied Science - Funeral Service
Mid-America College of Funeral Service
No Degree - Business Administration / Funeral Service
Arkansas State University Mountain Home
High School Diploma -
West Plains High School
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