Jason Fouks
Principal Technical Engineer
Roberts,WI
Summary
Diversely skilled Technical Engineer with 25+ years helping businesses maintain smooth operations and optimal workflow. Driven to enhance functionality through careful and economical application of technical enhancements. Talented at deriving maximum value from existing assets as well as knowing when cost-effective upgrades reach peak return on investment (ROI). Always willing to learn, teach, and help out with complex problem solving.
Overview
25
25
years of professional experience
Work History
Principal Technical Engineer Platform
Compeer Financial
07.2018 - Current
- Executed troubleshooting and server support in both in-person and remote situations.
- Provided secondary training to personnel struggling with technological tools and systems.
- Performed scheduled service work, installations, testing and repairs.
- Maintained service schedule for software and hardware.
- Authored technical guidance explainers and whitepapers on systems for use by senior leadership.
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Assisted in developing cost-effective solutions to engineering problems.
- Developed comprehensive engineering documents for all projects.
- Led engineering teams to successfully complete projects on time and within budget.
- Implemented automated systems to improve accuracy and efficiency of engineering processes.
- Collaborated with other departments to facilitate successful project completion.
- Trained and mentored junior engineers, providing guidance and direction.
Sr IT Systems Engineer & Deputy Security Officer
St Croix County
01.2015 - 07.2018
- Implemented networking and server changes to meet client budgets and needs.
- Configured, installed and upgraded SQL databases.
- Completed software updates and assessed security patches for optimized computer use.
- Documented system configuration, mapping and processes.
- Researched software and systems products to determine purchase recommendations.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Collaborated with executive team to define business requirements and systems goals.
- Checked for accuracy and functionality during implementation of new systems.
- Performed cost-benefit and ROI analyses for proposed systems.
- Performed eDiscovery of emails, text messages & security camera footage requests.
Senior Systems Administrator
Osceola Medical Center
09.2011 - 01.2015
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Identified and resolved network congestion issues and bottlenecks.
- Developed and documented network policies, procedures and standards.
- Diagnosed and executed resolution for network and server issues.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Devised scripts and automation tools to improve system efficiency.
- Diagnosed and resolved hardware and software issues.
- Performed network security design and integration duties.
- Evaluated software products to determine compatibility with existing systems.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Researched and recommended new technologies and strategies for improving system performance.
- Installed and configured network printers and other peripheral devices.
- Planned and implemented upgrades to system hardware and software.
- Maximized system availability through development and testing of contingency plans.
- Designed and evaluated WAN and LAN connectivity technologies.
- Implemented and maintained virtual private networks.
- Monitored networks and network devices to resolve technical problems quickly.
Education
Associate of Science - Computer And Information Sciences
Wisconsin Indianhead Technical College
New Richmond, WI 05.2001 -
Skills
Technical Documentation
Technical Support
System Deployment Monitoring
Change Management
System Updates
Technical Consulting
Data Center
Azure Cloud
Automation DevOps (Terraform/Ansible)
VMware Infrastructure
Disaster Recovery & Business Continuity
Cisco UCS, Pure Storage, Nutanix, & Rubrik
First Aid/CPR
Attention to Detail
Critical Thinking
Decision-Making
Excellent Communication
Dependable and Responsible
Self-Motivated
Teambuilding
Organization and Time Management
Problem-Solving
Affiliations
- Roberts-Warren Fire Dept, Rescue Lieutenant, Secretary/Treasurer & IT Support
- CPR Trainer & Instructor Trainer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Innovation distinguishes between a leader and a follower.
Steve Jobs
Timeline
Principal Technical Engineer Platform
Compeer Financial
07.2018 - Current
Sr IT Systems Engineer & Deputy Security Officer
St Croix County
01.2015 - 07.2018
Senior Systems Administrator
Osceola Medical Center
09.2011 - 01.2015
Associate of Science - Computer And Information Sciences
Wisconsin Indianhead Technical College
05.2001 -