Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jason John Smith

Pawleys Island,SC

Summary

Intelligent management professional with exceptional knowledge of venues, tourist attractions, dining and entertainment offerings. Extensive background in campground management positions for high-end resorts.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Resort Manager

Sun Communities
02.2023 - Current
  • Managed Sun Retreats Fort Myers Beach
  • Oversaw the rebuilding of the resort after Hurricane Ian
  • Oversaw contractors working throughout the park and worked closely with the project manager and my Regional Vice President
  • Managed new home sales within the resort.
  • Established and upheld high standards, promoting great customer service and assistance to guests.

General Manager

Northgate Resorts
07.2022 - 02.2023
  • Effectively managed their Memphis and Quarryville Locations
  • Received the Jellystone Pinnacle Award at the Quarryville Location
  • Managed budget implementations, employee reviews, training, schedules.
  • Worked closely with the Regional Manager to identify projects and complete the projects in a timely manner
  • Took over control of the administrative duties when the administrative manager quit unexpectedly.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Developed and implemented strategies to increase sales and profitability.

Mechanics and FFA Advisor

Rock Hill Applied Technology Center
10.2019 - 07.2022
  • Taught classes in agricultural science, small engine repair, and equipment operation and maintenance
  • Facilitated and implemented growth to rebuild the school’s FFA Chapter
  • Brought in various donations to the school, from companies such as Milwaukee, Harbor Freight, and Yamaha Marine.
  • Collected and evaluated data to determine community program needs.

Resort Manager

Monticello Jellystone
04.2007 - 05.2021
  • Established and upheld high standards, promoting great customer service and assistance to guests.
  • Evaluated and promptly resolved lodging facility operational issues.
  • Solicited and reviewed guest feedback and promptly resolved complaints.
  • Oversaw day-to-day operations of 268 campsites.
  • Graduated from the Jellystone CAMP Manager Training Course.

0311 Infantry Rifleman

USMC Reserves
03.2014 - 01.2020
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Led fire teams during battle drills and training exercises.
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.

Education

Master of Science - Agricultural and Life Science Education

Iowa State University
Ames, IA

Bachelor of Science - Agricultural and Life Science Education

Iowa State University
Ames, IA

Skills

  • Expense Management
  • Serve Guests
  • Hospitality Management
  • Train Staff
  • Employee Performance Evaluations
  • Budget Implementation
  • Customer Service Best Practices

Accomplishments

  • Eagle Scout with Bronze Palm
  • American FFA Degree


Certification

OSHA 10 General industry OSHA 10 Agriculture OSHA Forklift Certification Class B CDL with Passenger and School bus endorsement.

Timeline

Resort Manager

Sun Communities
02.2023 - Current

General Manager

Northgate Resorts
07.2022 - 02.2023

Mechanics and FFA Advisor

Rock Hill Applied Technology Center
10.2019 - 07.2022

0311 Infantry Rifleman

USMC Reserves
03.2014 - 01.2020

Resort Manager

Monticello Jellystone
04.2007 - 05.2021

Master of Science - Agricultural and Life Science Education

Iowa State University

Bachelor of Science - Agricultural and Life Science Education

Iowa State University

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Jason John Smith