Valerie Drygal
Seminole,FL
Summary
To obtain a responsible and challenging position that will allow me to utilize my diversified experience.
Overview
28
28
years of professional experience
Work History
Resort Manager
Sunsational Beach Rentals
Treasure Island, FL
02.2020 - Current
- Manage all employees for two properties. Registering guests, managing reservations for the owners of the condos, providing information about rooms, rates and amenities. Processing payments for future reservations. Dealing with owners on a daily basis assisting them with their condos. Assisting with the HOA and their concerns. Providing service to several vendors and placing orders on a daily basis.
Supervisor of Housekeeping
Barefoot Beach Resort
Indian Rocks Beach, FL
06.2017 - 03.2019
- Supervised housekeepers and inspected all condos after they were cleaned
Head of Housekeeping/Front office
Suncoast Beach Vacation Rentals
Treasure Island, FL
01.2016 - 01.2017
- I was responsible for 70 units that needed to be cleaned and inspected
- Assisted the front office with miscellaneous office duties
Regional Administrator
Aflac Insurance
Clearwater, FL
01.2011 - 10.2015
- Employee benefit provisions and eligibility requirements for self-insured programs
- These programs include group health insurance (major medical, dental, vision, and prescription drug), life insurance (standard and supplemental), flexible spending account, dependent care account, and workers compensation.
- General office duties
Waitress/Bartender
Baypointe Country Club/Banquet Bartender/Waitress
Seminole, FL
08.2010 - 01.2011
Legal Secretary
Law Office of James M. Thomas, Esq.
Dunedin, FL
10.2006 - 08.2009
- Drafted, revised, edit and proofread legal documents and attorney correspondence
- Filings with the court and knowledge with court rules
- Assisted Attorney with Collections and Payroll
- Copying, faxing and screening phone calls
- Maintained in-office calendar, keeping track of schedules/appointments
- Greeted clients and visitors
- Coordinated meetings and conferences
- Prepared lawsuits
Operations Assistant
Cox Target Media, Inc./Valpak
St. Petersburg, FL
04.2004 - 04.2006
- Coordinated work flow
- Kept projects on schedule
- Assisted the Operations Manager and six Sales Managers with various projects
- Performed general office duties
Property Managers Assistant
FlexxSpace Management
Largo, FL
02.2002 - 04.2004
- Arranged meetings
- Assisted the Property Manager with Collections and Payroll
- Performed general office duties
Sales Administrative Assistant
Rosemont Suites
Rosemont, IL
02.2000 - 02.2002
- Prepared contracts for upcoming events, such as weddings/sales meetings
- Provided back up materials for callbacks
- Routed calls elsewhere as needed
- Arranged meetings
- Performed general office duties
General Managers Assistant
Nordic Hills Resort
Itasca, IL
01.1998 - 01.2000
- This Resort closed down for Renovation in January 2000. I worked for the GM and he brought me with him to Rosemont Suites in February 2000.
- General Manager's Assistant/Sales Administrative Assistant
- Assisted the General Manager of the Resort with accounting, spreadsheets, ordering of materials and miscellaneous projects
- Prepared contracts for seven sales managers for upcoming events, such as weddings/sales meetings
- Prepared letters for seven sales managers for new client or existing client meetings
- Routed calls elsewhere as needed
- Arranged meetings
- Performed general office duties
Education
High School Diploma -
Skills
- Guest satisfaction
- Financial reports
- Maintenance
- Property maintenance
- Hospitality management
- Sales management
- Expense management
- Guest relations expertise
- Teamwork
- Teamwork and collaboration
- Customer service
- Time management
- Teamwork and leadership
- Attention to detail
- Front office operations
- Multitasking
- Front desk operations
- Excellent communication
- Computer skills
- Customer satisfaction
- Organizational skills
- Active listening
- Effective communication
- Hotel operations
- Guest experiences
- Guest services
- Relationship building
Timeline
Resort Manager
Sunsational Beach Rentals
02.2020 - Current
Supervisor of Housekeeping
Barefoot Beach Resort
06.2017 - 03.2019
Head of Housekeeping/Front office
Suncoast Beach Vacation Rentals
01.2016 - 01.2017
Regional Administrator
Aflac Insurance
01.2011 - 10.2015
Waitress/Bartender
Baypointe Country Club/Banquet Bartender/Waitress
08.2010 - 01.2011
Legal Secretary
Law Office of James M. Thomas, Esq.
10.2006 - 08.2009
Operations Assistant
Cox Target Media, Inc./Valpak
04.2004 - 04.2006
Property Managers Assistant
FlexxSpace Management
02.2002 - 04.2004
Sales Administrative Assistant
Rosemont Suites
02.2000 - 02.2002
General Managers Assistant
Nordic Hills Resort
01.1998 - 01.2000