Jason Ortega Herrera
Bolingbrook,IL
Summary
Dedicated Receptionist with excellent experience in hospitality industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Aloft
06.2021
- Answer a multiple line phone system, manage calls by routing them to the proper extensions. - Manage the building log of who is entering and exiting the building - Maintain the reception area, keeping it clean and free of clutter - Handle filing and data entry as requested - Serve as the face of the company, offering friendly service to those entering the building
- Streamlined office operations for improved productivity with effective organization and communication skills.
Retail Cashier
Modas y Creaciones Hosiery
05.2019 - 09.2020
- Greet customers when entering or leaving establishment -Responsible for solving customer complaint and providing information regarding products -Reporting and maintaining inventory
Babysitter
Ortiz Family
02.2019 - 04.2019
- Manage and oversee children’s activity in absence of parents. - Design creative games and activities to keep children engaged. - Prepare meals to ensure children eat fully and on time. - Escort children on outings to parks and lakes. - Maintain a safe and healthy environment for children in all respects.
Education
Joliet Junior College
Joliet, ILBolingbrook Highschool (BHS)
Bolingbrook, Illinois05.2022
Skills
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Adobe Photoshop
- Vendor Relations
- Cash Handling
- Conflict Resolution
- Visitor and Customer Relations
- Call Answering and Routing
- Report Preparation
- Inventory Control
- Customer and client relations
- Customer Complaint Resolution
- Technical Support
- Microsoft Office
Volunteer Experience
Census 2020, Spanish Community Center, Joliet, IL, Volunteer, 08/2019, 05/2020, Participated in outreach events to inform the Joliet community about the Census, Use bilingual skills to translate informational flyers into Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Aloft
06.2021
Retail Cashier
Modas y Creaciones Hosiery
05.2019 - 09.2020
Babysitter
Ortiz Family
02.2019 - 04.2019
Joliet Junior College
Bolingbrook Highschool (BHS)
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