Competitive individual with extensive background in Sales and Operations in both retail and non-retail environments. Talented decision-maker with dynamic personnel management and coaching skills. Looking to join a growth-driven organization that is collaborative and celebrates the success of its employees.
Overview
21
21
years of professional experience
Work History
Business Integration Analyst
Dunlop Sports Americas
Huntington Beach, CA
06.2021 - Current
Manage key EDI (Walmart, DSG, Amazon) along with independent specialty accounts with inventory and purchasing.
Logistics and Supply Chain management.
Closely working with key suppliers both domestic and overseas.
Collaborated with internal departments such as finance, sales, operations and marketing to ensure project success.
Consistently kept projects on time and on budget by developing reports to track progress.
Mortgage Loan Originator
Sovereign Lending Group
Costa Mesa, CA
10.2020 - 05.2021
Met with applicants to obtain information for loan applications and answer questions about processes.
Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
Sales & Merchandising
Worldwide Golf Enterprises
Santa Ana, Ca
10.2016 - 10.2020
Provided guidance on how customers can maximize the value they receive from products and services.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
Coordinated with manufacturers on delivery customer timelines and demand.
Operations Manager
Total Office Resource, Inc
Corona Del Mar, Ca
06.2008 - 10.2016
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Responsible for Client Support, Space Planning, Custom Product Design, Sales, Project Management and Contract Compliance.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
Conducted regular status meetings with internal teams and external manufacturers to track progress against established timelines.
Logistics and Supply Chain Management
Sales Support Specialist
Boost Mobile
Irvine, California
02.2004 - 05.2008
Tracked sales leads and opportunities within the company's CRM system.
Created detailed reports on customer feedback and sales trends.
Conducted market research to identify new sales opportunities.
Developed relationships with key clients to ensure satisfaction and repeat business.
Tracked inventory levels to ensure product availability for customers.
Conducted sales blitzes introducing new products & services to the market.