Irving V. Wever
Unum Group
Phoenix,United States
8
years of professional experience
1
Certification
Detail-oriented Disability & FMLA Life Events Specialist versed in researching and resolving complex issues on behalf of policyholders and affiliated employee counterparts. Bringing over 5 years of expertise in Short Term Disability insurance.
Work History
Life Event's Specialist
6 Years 3 Months- Utilize claim investigative techniques to identify and evaluate STD and FML claim info in a fair and objective manner while analyzing, researching contracts and applying provisions daily
- Communicate claim decisions, using excellent customer skills, even in the face of disagreement and remain open to reconsider previous decisions based on new information
- Multitask and balance goals and priorities in a high workload volume environment and work with others in the team in a collaborative manner
- Use different program daily, such as payment systems and policy search engines among others
Disability Benefits Specialist-STD
3 Years 9 Months- Utilize claim investigative techniques to identify and evaluate STD claim info in a fair and objective manner while analyzing, researching contracts and applying provisions daily
- Communicate claim decisions, using excellent customer skills, even in the face of disagreement and remain open to reconsider previous decisions based on new information
- Multitask and balance goals and priorities in a high workload volume environment and work with others in the team in a collaborative manner
- Use different program daily, such as payment systems and policy search engines among others
Education
Bachelor of Science - Nautical Science
Skills
Dependable and Responsible
Team Collaboration
Written and Verbal Communication
Microsoft Office Suite
Analytical and Critical Thinking
Decision Making
Attention to Detail
Policy-Contract Evaluation
Benefits review
Risk management
Mentorship
Problem-Solving
Time Management
Fluent in English
Spanish
Portuguese
Norwegian
Certification
- CPT - Certified Personal Trainer
Timeline
Life Event's Specialist
Unum Group
07.2020 - CurrentRead More
Disability Benefits Specialist-STD
Unum Group
10.2016 - 07.2020Read More
Centro De Instrução Almirante Graça Aranha
Bachelor of Science from Nautical Science
Read More