Jasper Ballweber
Gallatin Gateway,USA
Summary
Seasoned Bar Manager with a history of success in all areas of bar operations. Hardworking and resourceful professional with 15+ years of collective experience in bartending, food & beverage and customer service. Self-driven professional, adept at Point-of-Sale (POS) systems operation, cash handling, menu alignment, and staff hiring & training. Equipped with strong communication and leadership skills to maintain optimal customer service environment
Overview
17
17
years of professional experience
Work History
Housekeeper, Maid
Zen Cleaning Service
Big Sky, MT
02.2025 - Current
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
- Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and sanitizing surfaces
- Collaborated with team members to prioritize tasks and meet daily room turnover goals
- Responded promptly to guest requests for additional amenities or services, providing excellent customer service
- Assisted with laundry duties including washing, folding, and organizing linens according to hotel standards
Product consultant
Billion Auto group
Bozeman, MT
10.2024 - 02.2025
- Built and maintained a strong client base through effective relationship building and exceptional customer service
- Demonstrated in-depth knowledge of various car models, features, and specifications to assist customers in making informed purchasing decisions
- Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales volume
- Conducted thorough vehicle inspections and test drives with potential buyers, highlighting key features and addressing any concerns or questions
- Negotiated pricing terms with customers while maintaining profitability for the dealership
- Managed all aspects of the sales process from initial contact to final delivery, ensuring a seamless experience for the customer
Server
Café 191
Big Sky, MT
04.2024 - 09.2024
- Maintained high customer satisfaction and enhanced retention rates by greeting and seating guests.
- Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales.
- Took customer orders and processed cash/ card transactions using the POS system.
- Collaborated with kitchen staff to ensure timely delivery of meals while maintaining high quality standards.
- Managed multiple tables during busy shifts, demonstrating strong multitasking, cleanliness of work area and dining room throughout the shift.
- Adhered to all health and safety regulations regarding food handling and sanitation.
- Upsold additional menu items such as appetizers or desserts to increase overall checks.
- Ensured that each guest was served courteously, quickly, and efficiently.
Bartender/Server
Pinky's G's
Big Sky, MT
08.2023 - 04.2024
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment.
- Maintained cleanliness and organization of the bar area, compliance with health and safety regulations.
- Efficiently handled cash transactions and accurately processed payments using POS system
- Collaborated with kitchen staff to ensure timely delivery of food.
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs.
- Implemented upselling strategies resulting in an increase in average check.
Bar Manager
White Front Bar
Philipsburg, MT
05.2008 - 04.2023
- Recruited, hired and trained staff on bar practices and customer service.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Analysed sales data to identify trends.
- Maintained effective supply levels by monitoring and reordering stock.
- Inspected equipment and machinery for proper working condition and for cleaning and repair.
- Organized special events such as themed nights or live music performances to attract new customers and boost revenue.
- Trained and supervised a team of 12 bartenders, providing guidance on drink preparation techniques and customer service.
- Implemented cost-saving measures, resulting in reduction in beverage costs without compromising quality.
- Utilized exceptional mixology skills to craft visually appealing cocktails that exceeded customer expectations.
Education
High School Diploma -
Centennial High School
Gresham, OR05-1999
Skills
- Attention to detail
- Problem solving
- Task prioritization
- Effective communication
- Eco-friendly cleaning
- Cleaning bathrooms
- Residential cleaning
- Housekeeping
- Complex Problem-solving
- Focused and detail-oriented
- Quality assurance
Timeline
Housekeeper, Maid
Zen Cleaning Service
02.2025 - Current
Product consultant
Billion Auto group
10.2024 - 02.2025
Server
Café 191
04.2024 - 09.2024
Bartender/Server
Pinky's G's
08.2023 - 04.2024
Bar Manager
White Front Bar
05.2008 - 04.2023
High School Diploma -
Centennial High School