Marlee Pohlman
Spirit Lake,Iowa
Overview
6
6
years of professional experience
Work History
Housekeeper, Maid
Simply-Maid & More LLC
05.2023 - Current
- Responsible for total cleanliness of client's homes and communicating effectively with clients
- Additional roles also include reporting maintenance issues and ensuring the security of houses/buildings before departure
Housekeeper, Maid
AmericInn by Wyndham
01.2022 - 04.2023
- Responsible for total cleanliness of guest rooms and guest satisfaction
- Additional roles also included inventory management, record keeping, and effectively communicating with guests and front desk staff
Sales Associate
Sephora
09.2021 - 01.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Home Depot
05.2021 - 09.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Restaurant Server
Santee Crossing
07.2018 - 05.2021
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
Paralegal Studies -
Crestpoint University
Phoenix, AZ08.2024
Skills
- Legal Research
- Document Preparation
- Communication
- Organizational Skills
- Time Management
- Attention to Detail
- Teamwork and collaboration
- Customer service
Timeline
Housekeeper, Maid
Simply-Maid & More LLC
05.2023 - Current
Housekeeper, Maid
AmericInn by Wyndham
01.2022 - 04.2023
Sales Associate
Sephora
09.2021 - 01.2022
Sales Associate
Home Depot
05.2021 - 09.2021
Restaurant Server
Santee Crossing
07.2018 - 05.2021
Paralegal Studies -
Crestpoint University