Jasper Honts
Muscatine,IA
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Food Service Team Member
Kwik Star
07.2021 - 09.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Distributed food during busy peak periods to drive customer satisfaction.
Restaurant Team Member
Culver's Restaurant
09.2019 - 10.2021
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Muscatine High School
Muscatine, IA05.2021
Skills
- Suggestive Selling
- Active Listening
- Staff Supervision
- Customer Needs Assessments
- Critical Thinking
- Customer Loyalty
- Proper Storage Procedures
- Training Junior Team Members
- Guest Relations
- Production Standards
- Order Reviews
- Inventory Management
Timeline
Food Service Team Member
Kwik Star
07.2021 - 09.2023
Restaurant Team Member
Culver's Restaurant
09.2019 - 10.2021
High School Diploma -
Muscatine High School
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