USAF Veteran with 23+ years Law Enforcement Officer experience
Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in any industry. Highly motivated and experienced. Small Business Owner passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.
Overview
32
32
years of professional experience
2
2
Certifications
Work History
Sole Proprietor
Ground Control Excavating, LLC
01.2020 - Current
Adept at operating Skid Steer, Mini X, Track hoe, Bulldozer, Loader, Fork lift and Haul trucks
Utilized project management tools and techniques to effectively plan, execute, monitor, control, and close out projects successfully while meeting or exceeding client expectations.
Streamlined business operations for greater efficiency and cost-effectiveness, resulting in improved profit margins.
Developed strong professional relationships with clients, leading to repeat business and referrals.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Interacted well with customers to build connections and nurture relationships.
Sales Associate
C & O Marine
07.2021 - 08.2022
Achieved highest profit margin per sale
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Law Enforcement Officer/Detective Sergeant
Dickson, Metro Nashville, Cheatham County Sheriff
02.1997 - 08.2020
K9 Handler
Field Training Officer
Emergency Vehicle Operations Instructor
Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
Boosted public trust with law enforcement through active engagement in community events and programs.
Conducted thorough investigations for criminal cases, resulting in successful apprehensions of offenders.
Contributed to the reduction of drug-related offenses through proactive narcotics investigations and operations; including undercover operations
Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
Supported fellow officers during high-risk situations by providing backup, tactical support, and clear communication throughout incidents.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Handled citation and traffic violation paperwork.
Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
Worked undercover operations as buyer or dealer to uncover criminal activities and gather evidence for cases.
Aircraft Mechanic
United States Air Force, USAF
09.1992 - 09.1996
A & P Certification (Federal Aviation Airframe and Power Plant Certification)
Crew Chief C-141 Star Lifter
Inspected and maintained airframe systems
Propulsion cross-trained
Contributed to cost-saving initiatives by identifying opportunities for process improvements in maintenance procedures.
Implemented effective tools organization strategies within the workspace, promoting a clean working environment conducive to high productivity levels.
Supported operational readiness by conducting comprehensive pre-flight and post-flight inspections to ensure proper functioning of aircraft systems.
Addressed emergency repair situations promptly, mitigating potential hazards and ensuring minimal disruption to flight schedules.
Recorded maintenance actions in aircraft logbooks.
Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety.
Operated support equipment and flight line vehicles.
Founder & Managing Director at One Small Step Collective/Ground Control DataFounder & Managing Director at One Small Step Collective/Ground Control Data