Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Jasper Jones

Prattville,AL

Summary

Experienced member services representative with many years of experience in fast-paced customer service and call center environments. Very well-versed in the computer system used. Qualified Member Services Representative with many years of experience in fast-paced customer service and call center environments. Personable and professional under pressure. Physically capable from farm-hand experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Member Service Representative

YMCA
Prattville, Alabama
07.2021 - Current
  • Educated members on services and benefits available to them.
  • Assisted customers with questions and account management tasks.
  • Processed member transactions accurately and efficiently.
  • Handled incoming calls and directed them to appropriate departments.
  • Directed tours of facilities to members and described the amenities we provided.

Farm Hand

Jones Brothers LLC
Prattville, Alabama
06.2019 - 07.2021
  • Assisted with livestock care, including feeding and health checks.
  • Loaded and unloaded trucks with supplies or products from the farm.
  • Performed general maintenance tasks around the farm, including repairing fences and buildings.

Education

High School Diploma -

Prattville High School
Prattville, AL
05-2024

Skills

  • Account management
  • Transaction processing
  • Customer education
  • Service promotion
  • Complaint resolution
  • Customer relationship management

Certification

  • Microsoft Word Certified
  • Microsoft Powerpoint Certified
  • Microsoft Excel Certified
  • Fusion 360 Certified
  • LEAD Auburn Certification

Affiliations

  • LEAD Auburn
  • Auburn University Program Council

References

References available upon request.

Timeline

Member Service Representative

YMCA
07.2021 - Current

Farm Hand

Jones Brothers LLC
06.2019 - 07.2021

High School Diploma -

Prattville High School

Similar Profiles

CREATE PROFILE