Jasper Lapp
Santa Clarita,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Deli Clerk
Kroger
Santa Clarita, CA
12.2024 - Current
- Maintained cleanliness and organization of deli area, ensuring compliance with health and safety standards.
- Prepared and sliced meats and cheeses according to customer specifications, enhancing satisfaction.
- Monitored inventory levels, restocking supplies as needed to prevent shortages and improve service efficiency.
- Resolved customer inquiries and concerns promptly, fostering a positive shopping experience through effective communication skills.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
Event Usher
Six Flags Magic Mountain
Santa Clarita, CA
09.2024 - 11.2024
- Monitored crowd flow to ensure safety and compliance with venue regulations.
- Provided support during events, facilitating a seamless guest experience.
- Maintained cleanliness and organization of designated areas throughout events.
- Assisted guests in navigating event spaces, ensuring smooth entry and exit processes.
- Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
- Resolved conflicts among guests professionally, promoting a positive atmosphere at events.
Floor Staff
Regal Entertainment Group
Santa Clarita, CA
10.2021 - 08.2023
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Enforced safety protocols to ensure compliance with health regulations and guidelines.
- Operated point-of-sale systems to process transactions accurately and securely.
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
- Prepared diverse menu items following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workspace to ensure safety standards.
Education
High school diploma -
Canyon High School
Santa Clarita, CA06.2021
Skills
- Customer service
- Strong work ethic
- Cleanliness and sanitation
- Safe food handling practices
- Equipment safety
- Crowd control techniques
- Cash handling expertise
- Sales proficiency
- Teamwork and collaboration
- Problem-solving
Timeline
Deli Clerk
Kroger
12.2024 - Current
Event Usher
Six Flags Magic Mountain
09.2024 - 11.2024
Floor Staff
Regal Entertainment Group
10.2021 - 08.2023
High school diploma -
Canyon High School