Jasper Tan
Summary
Recent graduate with multifaceted experience both in the office and on the ground in equipment and structure rental and leasing companies. Enthusiastic customer-first attitude paired with blue collar background fosters a well-rounded appreciation for all sides of the equation in construction and transportation adjacent business scenarios and elsewhere.
Overview
10
10
years of professional experience
Work History
Structure Installer
Chase Canopy Company
09.2023 - Current
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed various temporary and semi-permanent structure types at residential, commercial, and industrial sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Sales and Operations Associate
Penske Truck Leasing
01.2023 - 09.2023
- Maintained and analyzed rental and lease records for public and private customers using various software systems, ensuring correspondence with appropriate and up-to-date legal and financial documents.
- Resolved and helped investigate customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Collaborated with service and maintenance departments at multiple Penske branches across southern New England to achieve project goals and meet deadlines.
- Managed vehicle and equipment inventory levels for optimal product availability.
- Completed daily logs for management review.
Operations Intern
United Rentals
04.2022 - 08.2022
- Handled administrative and data entry work for staff.
- Assisted with coordination of equipment pickups and deliveries in Greater Boston metro area.
- Assisted in the development of new strategies for improving overall organizational performance.
- Maintained and cross-referenced records of customers, drivers and rental equipment, ensuring timely completion and adherence to established guidelines.
Home Improvement Contractor's Assistant
Oak Hill Construction
06.2015 - 09.2023
- Liaised with specialist subcontractors to complete duties.
- Picked up and delivered construction materials.
- Explained various material options to customers
- Operated variety of power tools and hand tools.
- Performed demolition work on existing structures.
- Performed roofing installations.
- Dismantled constructing scaffolding, bracing and other temporary structures for construction sites.
Education
Bachelor of Science - Marketing
University of Massachusetts, Dartmouth
North Dartmouth, MA05-2023
Skills
- Attention to detail
- Time management
- Positive attitude
- Familiarity with industrial equipment
- Following safety practices
- Worksite safety and maintenance
- Inventory management
- Contract management
- Customer service
- Customer relations
- Inventory accountability
Timeline
Structure Installer
Chase Canopy Company
09.2023 - Current
Sales and Operations Associate
Penske Truck Leasing
01.2023 - 09.2023
Operations Intern
United Rentals
04.2022 - 08.2022
Home Improvement Contractor's Assistant
Oak Hill Construction
06.2015 - 09.2023
Bachelor of Science - Marketing
University of Massachusetts, Dartmouth
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