Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaspreet Kaur

Henderson,NV

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

16
16
years of professional experience

Work History

Sales Partner

Brighton Collectibles
11.2023 - Current

As a Sales Partner, I find new opportunities,build strong client relationships by connecting with people,understanding their needs and driving smart sales.

  • Built a strong referral network through satisfied customers, resulting in increased lead generation and repeat business opportunities.
  • Established long-term customer relationships by providing exceptional customer service.
  • Collaborated with cross-functional teams to address client needs and close deals efficiently.

Operations Manager

Kohls
06.2012 - 03.2016
  • Supervised operations staff.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews.
  • Managed inventory and operations to achieve timely and accurate delivery.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Bank of America

Teller
05.2011 - 03.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.

Customer Service Specialist

JCPenney
06.2009 - 03.2012
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Responded to customer requests for products, services, and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.

Education

BBA - Management

St.Joseph’s Convent
India
03-2004

Skills

  • Customer service
  • Time management
  • Customer relationship building
  • Product and service knowledge
  • Performance tracking
  • Sales strategy development

Languages

Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Partner

Brighton Collectibles
11.2023 - Current

Operations Manager

Kohls
06.2012 - 03.2016

Bank of America

Teller
05.2011 - 03.2012

Customer Service Specialist

JCPenney
06.2009 - 03.2012

BBA - Management

St.Joseph’s Convent
Jaspreet Kaur