SUMMER MILLER
Columbus,OH
Summary
Detail-oriented Medical Receptionist with experiance background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette. Collaborative team player dedicated to helping patients and staff.
Overview
9
9
years of professional experience
Work History
Sales Partner
Brighton Collectibles
Columbus, OH
12.2023 - Current
- Engaged in suggestive selling techniques to increase sales volume.
- Maintained an organized and clean store environment, including dusting displays regularly.
- Ticketed, arranged and displayed merchandise to promote sales.
- Received inventory shipments and stocked shelves with merchandise.
- Computed purchases and received and processed cash or credit payment.
Receptionist
Dental Clinic
Westerville, OH
10.2023 - 12.2023
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Prepared new patient files and updated existing records with new personal, insurance, and medical information.
- Responded to telephone inquiries from patients in a timely manner, providing accurate information and direction as needed.
Ulta Beauty Advisor
Ulta Beauty
Dublin, OH
07.2022 - 10.2022
- Organized store by returning merchandise to proper areas and restocked displays.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Administered special promotions such as discounts or loyalty rewards programs.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Patient Service Represenative
Sharp Rees-Stealy
San Diego, CA
01.2020 - 01.2021
- Answer phones, Patient scheduling, Support physicians and clinical staff, Insurance verification, Communication between patient & provider
Volunteer
Rolando Elementary School
La Mesa, CA
08.2018 - 11.2019
- Prepare materials,classrooms,and other indoor outdoor spaces to facilitate creative play, Organize and lead events designed to promote mental, and social development, Attend staff meetings and serve on committees.
Real Estate Agent
Berkshire Hathaway
San Diego, CA
01.2015 - 12.2016
- Met with prospective buyers to show properties,explain terms of occupancy and provide information about local areas, Advertised and facilitated onsite open houses and made follow up calls with potential buyers, Performed trend analyses and complied data for local housing markets, Stayed current on trend data as market would change to keep up to date with clients needs.
Education
Skills
- Appointment scheduling
- Check-in coordination
- Eligibility determination
- Data collection
- Transaction processing
- Documentation
- Spanish Inbound And Outbound Calling
- Complaint Resolution
- Exceptional Customer Service
- Makeup Application
- Retail Sales
- Insurance Verification
- Time Management
- Computer Skills
- Medical Scheduling
- Patient Care
- Front Desk
- Medical Terminology
- Records Management
- Client Service
- Medical records
- Phone etiquette
- Data entry
- Languages
- Customer Service
Middle Initial
S
Languages
Spanish
Professional
Timeline
Sales Partner
Brighton Collectibles
12.2023 - Current
Receptionist
Dental Clinic
10.2023 - 12.2023
Ulta Beauty Advisor
Ulta Beauty
07.2022 - 10.2022
Patient Service Represenative
Sharp Rees-Stealy
01.2020 - 01.2021
Volunteer
Rolando Elementary School
08.2018 - 11.2019
Real Estate Agent
Berkshire Hathaway
01.2015 - 12.2016
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