Jassi Parmar

Leading a global software engineering team for video surveillance systems across Windows, web, and mobile platforms, collaborating with executive leadership to shape engineering strategy and oversee global operations. Highlights include:

• Executing software engineering strategy in collaboration with CTO and Product team.
• Spearheading enhanced video analytics development, augmenting CompleteView capabilities.
• Pioneering release of CompleteView 7.0, introducing predictive storage analytics and user-friendly features.
• Fostering a performance-driven culture, driving efficiency and measurable improvements.
• Utilizing data-driven decision-making to optimize team performance and streamline processes.
• Establishing and monitoring goals and KPIs for continuous improvement and compliance.
• Executing technology roadmap, leading to increased market share and revenue growth.
• Managing diverse team of 50+ engineers, architects, and product managers.
• Implementing agile methodologies, DevOps practices, and automated testing frameworks.
• Cultivating strategic partnerships to stay ahead of industry trends and foster innovation.
• Ensuring compliance with regulatory and security requirements.
• Providing technical guidance and thought leadership to executive leadership.
• Fostering a culture of innovation and excellence, promoting diversity and inclusion.

• Led and scaled global engineering teams, developing a world-class Vehicle-to-Grid (V2G) technology solution.
• Collaborated closely with executive leadership to set engineering strategy and oversee global engineering activities.
• Worked with cross-functional teams to deliver scalable technology solutions meeting customer and partner needs.
• Developed short-term Software Engineering operating plans and strategic technology roadmaps.
• Established a self-managing engineering leadership team, covering technical management and various engineering functions.
• Streamlined engineering operations, enhancing consistency and efficiency in development processes.
• Aligned engineering goals with overall business roadmaps, ensuring strategic objectives were met.
• Communicated progress and plans regularly to stakeholders, promoting transparency and alignment.
• Defined and implemented architectural standards and engineering best practices, reducing technical debt.
• Ensured compliance with GDPR and Security requirements, addressing evolving cybersecurity needs.
• Managed budgets, timelines, and priorities in collaboration with cross-functional teams and executive management.
• Developed Vehicle-to-Grid (V2G) smart charging technology and an Energy/Fleet Management application.
• Utilized AI/ML data analytics for predicting driver behavior and power forecasts through V2G Aggregation techniques.
• Implemented new SDLC processes and secure coding practices, structuring teams for growth and scalability.
• Led recruitment efforts for engineering, product management, QA, support, and operations across multiple locations.
• Delivered a cloud-based Fleet Manager Portal and mobile application for battery and fleet monitoring.
• Leveraged AEM for seamless scalability and provided multi-device, multi-platform experiences.
• Restructured and scaled IT Operations, hiring and training IT Support Engineers.
• Established a Cybersecurity and IT Operations Command Center for monitoring and tracking technology operations.

• Key member of executive leadership, spearheading the development and launch of a cutting-edge Global Payroll Platform on cloud-based technology.
• Oversaw all project aspects, including Software Engineering, Product Design, Solution/Data Architecture, Integration, and technical operations for a seamless Multi-Country Payroll Solution.
• Built and led a high-performing engineering organization, overseeing key focus areas such as Business Analysis, Software Engineering, Client Portal, User Experience Design, Integrations, Quality Assurance, Reporting, and Analytics.
• Managed Web and Mobile teams, defining and executing technology strategy for Digital Web and Mobile platforms, ensuring peak performance and meeting tight schedules.
• Successfully launched an industry-leading multi-country Payroll Platform (Web & Mobile), scaling the Application and Technology team while maintaining peak performance.
• Held leaders and staff accountable for deliverables, maintaining high expectations, and ensuring successful product development from conception to delivery.
• Developed a cloud-based scalable HR Platform featuring Payroll, Talent, Time, Benefits & New Hire Management, and a marketplace with easy API integration, reporting, onboarding, and recruiting automation.
• Played a critical role as the technology head during the acquisition by the world's largest payroll company, achieving over a 25% reduction in operating and development costs, exceeding the expectations of Board members and equity stakeholders.
• Successfully launched a B2B SaaS-based Global Payroll Platform, integrating 200+ global Payroll partners across 140 countries, and led B2B Integrations with leading HCM systems.
• Managed the architecture, design, and development of complex, cloud-based systems critical to business operations.
• Led the migration of IT infrastructures from 2 legacy data centers to AWS Cloud, adopting Service Oriented Architecture (SOA) and Microservices Architecture, and establishing a CICD Pipeline for faster delivery.
• Reduced technical debt by 80% in one year, enhancing application reliability and data security.
• Drove automation levels from 0% to ~30% in a year by increasing automated testing, setting up successful test suites to cover various testing types.
• Cultivated a high-performance culture within the organization by setting clear expectations, providing regular feedback, and recognizing achievement.

• Managed a team involved in E-Commerce and order processing systems Implemented multi-tiered Web portal connecting over 30,000 floral shops in more than 125 countries globally
• Responsible for end-to-end design, development, implementation, testing of reliable and scalable front-end software applications
• Fully accountable for managing agile teams of Software Engineers, QA Testers, Project Managers, engaged in the development of Enterprise SaaS & E-Commerce systems for the construction industry
• Provided Technology leadership on software applications, devised delivery Process, and Software Development Strategy, worked with stakeholders on technical roadmap alignment with the business
• Led the transformation of the mobile platform and organization to deliver best-in-class commerce experiences for consumers and contractors
• Oversaw engineering teams responsible for building e-commerce mobile apps for iOS and Android
• Spearheaded Agile Program Management, defining project management processes, change control, and user acceptance testing
• Guided teams in adopting Agile/SCRUM Methodology, Paired Programming, test-driven development, continuous integration, and delivery methodologies
• Established an efficient CI/CD pipeline for release management in a 24/7 high-traffic E-commerce environment
• Developed automation systems to improve team performance and quality
• Successfully integrated the Order Processing Application with 3rd party and POS systems for real-time orders and inventory processing through a multi-tiered Web portal
• Managed a team of 20+ senior developers and solution architects, providing architectural and technical leadership to development, analysis, and QA teams
• Led the development of a multi-language, multi-currency web platform integrated with various Order fulfillment systems, collaborating with a cross-functional global IT team and globally dispersed business functions.

• Served as a single point of contact for planning; deployment of resources; budgeting, expense control; and implementation of HRIS programs and systems at the enterprise level
• Lead the Program Management for Learning & Readiness and Staffing in Enterprise Human Resources areas
• Delivered IT governance framework, policies, and procedures
• Lead technology planning, implementation of best practices throughout HRIT organization
• Effectively directed multiple teams of Program Managers & Software Developers engaged in web-based application development
• Led multi-functional technology teams and managed the development of LMS and Staffing Solutions that engage, communicate, and track candidates in centralized locations to simplify the recruiting process
• Automated job publishing to social networks, implemented robust searching, and reporting within a centralized database
• Led key technology initiatives on Windows and Azure platforms, make hiring decisions easier.

• Led a cross-functional team involved in the development, delivery, and support of highly critical healthcare insurance claim processing solutions
• Full accountability for Software development and support of web-based healthcare applications
• Proving 24/7 support for payers, providers, Insurance Claims, reimbursement, and reporting
• Successfully designed & deployed a Clinical Healthcare System) for Hospitals & Doctors to submit & Search high-volume Medical Insurance claims & Approvals
• Design and develop related applications, for example, dashboard reports, console applications, and FTP interfaces, Provided Level 2 End-User Technical Support
• Managed integration of Web-Based Claims processing Solution with Clinical Systems to collect, store, manage and transmit a patient's electronic medical record (EMR)
• Reduced maintenance time, increased security, and significantly reduced support time by developing a Claim Search Portal that allowed Operations and end-users to search claims for better performance.

• Held Multiple Positions; joined as a programmer, got promoted to Solutions Architect and Application Development Manager
• Responsible for Design, Development, and 24/7 Technical Support for business-critical applications deployed at more than 200 Airports around the world
• Designed and developed tools for managing passenger, crew, Ramp resource management, baggage tracking, real-time alerting, content management, and airport display technology that saved $5 million annually by improving operating performance for the Division
• Deployed tool for managing passenger misconnect, crew scheduling, Ramp resource management, baggage tracking, real-time alerting, content management, and airport display technology that saved $5 million annually by reducing costs and improving operating performance for the Airline
• Managed the migration of applications from Mainframe, led the design and development of Resource Management Tool, Baggage Self Service Kiosks, Baggage Alerting and Reporting Tool, Automated Aircraft Health Monitoring Tool.