Jatara Simmons
Liverpool,PA
Summary
Compassionate Security Officer with strong situational awareness and a proven ability to respond effectively to emergencies. Experienced in maintaining safety on campus grounds through proactive roving and entrance control. Demonstrates sound judgment under pressure while managing crisis situations and engaging with challenging individuals.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Mental Health Therapy Aide
Upstate University Hospital
Syracuse, NY
05.2024 - Current
- Facilitated therapeutic activities that increased patient engagement and improved overall well-being.
- Assisted in creating and executing individualized treatment plans tailored to client needs.
- Guided clients in developing coping and problem-solving strategies for challenges.
- Ensured medication adherence among patients to support treatment plans.
- Documented treatment progress to support continuous evaluation and enhancement of care plans.
- Instructed patients in essential living skills to promote independence.
- Delivered recreational therapy to boost social interaction and communication skills.
- Fostered positive social interactions among clients, strengthening relationships during therapy sessions.
Mental Health Therapist Aide
Hutchings Psychiatric Center
Syracuse, NY
10.2019 - 05.2024
- Facilitated therapeutic activities to enhance patient engagement and well-being.
- Monitored medication adherence to support treatment plan compliance and patient recovery.
- Guided clients in developing coping and problem-solving strategies for challenges.
- Instructed patients in essential living skills to promote independence and enhance quality of life.
- Documented treatment progress to track patient development effectively.
- Instructed patients in essential living skills to foster independence.
- Provided recreational therapy to improve social skills among patients.
- Encouraged active participation in therapy sessions and therapeutic activities to improve patient engagement and social interaction.
Barista
Starbucks
09.2016 - 09.2019
- Prepare coffee and tea beverages for customers
- Recommended products to undecided clientele, enhancing their experience and encouraging sales.
- Resolved customer complaints promptly, ensuring satisfaction and fostering customer loyalty.
- Cleaned and organized store during slower hours to maintain a welcoming environment for customers.
- Cash handling and accurately record customer order information
- Ensure that you are adhering to food safety procedures at all times
Security
Securitas Security
11.2013 - 09.2016
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Activated alarm systems to alert security personnel during incidents.
- Reported irregularities, informed violators of policies, and restrained trespassers to prevent losses and damage.
- Recorded observations, incidents, and surveillance activities, and interviewed witnesses to complete detailed reports.
- Maintains environment by monitoring and setting building and equipment controls.
- Maintains organization's stability and reputation by complying with legal requirements.
- Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
Education
Business Current -
Eastern Gateway Community College
Steubenville, OH02.2026
Diploma - Medical Assistant
Anthem Institute
New York, NY01.2011
Diploma - High School
Georgetown High School
Georgetown, SC06.2007
Skills
- Treatment planning
- Patient documentation and engagement
- Mental health support
- Therapeutic activities and communication
- Effective communication
- Team collaboration
- Problem management and solving
- Safety compliance and emergency response
- Firearms and AED training
- Staffing and scheduling
- Team leadership and supervision
- Customer engagement strategies
Certification
NYS Security License
Timeline
Mental Health Therapy Aide
Upstate University Hospital
05.2024 - Current
Mental Health Therapist Aide
Hutchings Psychiatric Center
10.2019 - 05.2024
Barista
Starbucks
09.2016 - 09.2019
Security
Securitas Security
11.2013 - 09.2016
Business Current -
Eastern Gateway Community College
Diploma - Medical Assistant
Anthem Institute
Diploma - High School
Georgetown High School