Jataria Choice
Seagoville
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients, and advance change for communities in need.
Overview
4
4
years of professional experience
Work History
Behavior Technician
ABA
03.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Assisted clients in identifying and setting goals to promote positive behavior development.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
Learning Ambassador
Amazon.Inc
12.2021 - 02.2024
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
Customer Service Representative
Genpact
12.2020 - 11.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Science - Social Work
Eastfield College
Mesquite, TX05.2025
High School Diploma -
Seagoville High School
Dallas, TX06.2017
Skills
- Data Collection
- Documentation skills
- Autism Spectrum Disorder Knowledge
- Prompting and Fading Strategies
- Social Skills Developments
- Appointment Setting
- Group and individual instruction
- Team Development
- Administrative Support
- Order Fulfillmen
- First Aid and CPR Certification
Timeline
Behavior Technician
ABA
03.2024 - Current
Learning Ambassador
Amazon.Inc
12.2021 - 02.2024
Customer Service Representative
Genpact
12.2020 - 11.2021
Associate of Science - Social Work
Eastfield College
High School Diploma -
Seagoville High School