Ja'Tavious Ponder
Pompano Beach
Summary
Versatile and results-driven professional with a robust background in logistics and customer service, notably as a Freight Manager at Dollar Tree. Excelled in risk management and strategic planning, enhancing on-time delivery rates significantly. Skilled in workplace safety and team training, demonstrating a commitment to operational excellence and collaborative success.
Overview
13
13
years of professional experience
Work History
Deli Associate/Overnight Stocker
Walmart
01.2022 - 08.2024
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Assisted with unloading truck restocking store from daily delivers.
- Trained team member on stocking and pulling orders for online shoppers.
Freight Manager
Dollar General Store
01.2023 - 01.2024
- Conducted performance evaluations for staff members, identifying areas for improvement and professional development opportunities.
- Assessed potential risks associated with shipments, developing contingency plans to safeguard goods in transit.
- Worked closely with customs brokers to expedite clearance processes for imported/exported goods.
- Analyzed industry trends to develop strategic plans for future growth within the freight department.
Freight Manager
Dollar Tree
02.2021 - 03.2023
- Trained new employees in company procedures and best practices, fostering a cohesive work environment.
- Assessed potential risks associated with shipments, developing contingency plans to safeguard goods in transit.
- Increased customer satisfaction by promptly addressing concerns and providing regular shipment updates.
- Improved on-time delivery rates through effective route planning and carrier coordination.
- Assisted with making sure stock areas stayed clean and hazard free.
Construction Worker
Superior Concrete Folishing
01.2020 - 02.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Window Installer
Window World
02.2012 - 06.2019
- Measuring and cutting window openings I accurately measure and cut window openings to ensure that the windows fit properly and are level. Then Install window frames which may involve drilling, screwing, and caulking to secure the frame in place.
- Installing windows once the frame is in place, I install the actual window, which may involve attaching hinges, locks, and other hardware. Sealing windows to ensure that they are airtight and weatherproof. This also involve applying caulk or other sealants around the edges of the window.
- After installation, I test the windows to ensure that they are functioning properly and are securely installed. Once done cleaning up the work area and disposing of any debris or materials.
- Providing customer service, you may be responsible for answering customer questions and addressing any issues arising during the installation process. As well as maintaining tools and equipment in good working order and ensuring that they are properly stored and organized
Education
High School Diploma -
Riverdale High School
Riverdale, GA05-2005
Skills
- Safe food handling practices
- Cleaning and sanitizing
- Customer engagement
- Workplace safety
- Stock rotation
- Cleanliness and sanitation
- Proper food handling
- Inventory rotation
- Product presentation
- Equipment safety
- Food preparations
- Meat cutting
Timeline
Freight Manager
Dollar General Store
01.2023 - 01.2024
Deli Associate/Overnight Stocker
Walmart
01.2022 - 08.2024
Freight Manager
Dollar Tree
02.2021 - 03.2023
Construction Worker
Superior Concrete Folishing
01.2020 - 02.2021
Window Installer
Window World
02.2012 - 06.2019
High School Diploma -
Riverdale High School
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