A'onesty Perry
Jacksonville,Florida
Summary
Results-driven customer service professional with a proven ability to effectively address and resolve customer issues. Recognized for emphasizing team collaboration and achieving positive outcomes. Renowned for reliability and adaptability, and possessing exceptional communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Deli Associate/Overnight Stocker
Publix Supermarket
01.2023 - 05.2024
- Greet customers, answer questions, and provide recommendations.
- Prepare sandwiches, platters, and slice meats/cheeses.
- Receive, organize, and rotate inventory; fill displays.
- Maintain cleanliness of equipment, surfaces, and floors.
- Operate registers, slicers, ovens, fryers, and scales.
- Process online, in-person, and special orders.
- Load trailers, track inventory, and complete shipping documents.
- Report unsafe conditions and damaged products.
Customer Service Representative
OneSupport
01.2020 - 11.2022
- Provided support and troubleshooting for clients
- Interacted with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls
- Tracked, routed, and escalated unresolved issues using sound judgment
- Used careful attention to detail to maintain detailed notes during and after client interactions
- Demonstrate professional communication skills with a high degree of initiative
Crew Member & Delivery Driver
Pizza Hut Inc.
06.2017 - 08.2020
- Operated cash register including counting cash, and opening and closing registers
- Shared product knowledge with customer while making personal recommendations
- Processed shipments and maintained organized stocked shelves
- Provided courteous and professional services to customers at all times
- Transported food orders to designated locations, safely
- Interacted and worked with coworkers, in a cooperative and positive manner
Education
B.S. - Business Administration
Bethune Cookman University
Daytona Beach, FL05.2025
Skills
- Computer proficiency
- Leadership experience
- Communication skills
- Organizational know-how
- People skills
- Cleaning and sanitizing
- Food safety
- Safe food handling practices
- Customer engagement
Timeline
Deli Associate/Overnight Stocker
Publix Supermarket
01.2023 - 05.2024
Customer Service Representative
OneSupport
01.2020 - 11.2022
Crew Member & Delivery Driver
Pizza Hut Inc.
06.2017 - 08.2020
B.S. - Business Administration
Bethune Cookman University
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