Jatavius Haynes
Atlanta,GA
Summary
Dynamic and results-driven Learning and Development professional with extensive experience in designing and implementing innovative training programs that enhance employee performance and drive organizational success. Proven track record of leveraging data-driven insights to identify skill gaps and optimize training efficacy across diverse teams. Skilled in change management, stakeholder engagement, and continuous improvement initiatives, fostering a culture of collaboration and excellence. Adept at developing comprehensive training resources and conducting impactful workshops and webinars that align with business objectives. A dedicated mentor and coach, committed to empowering teams and enhancing operational efficiency through strategic learning solutions
Overview
8
8
years of professional experience
Work History
Corporate Trainer II
EchoStar Corporation
Marietta, GA
06.2024 - Current
- Spearheaded the design and implementation of advanced training programs that resulted in a 30% increase in employee performance metrics within the first quarter of deployment.
- Conducted comprehensive needs assessments to identify skill gaps, leveraging enterprise-wide data to inform program development and enhance training efficacy.
- Successfully managed the rollout of new training initiatives, ensuring smooth adoption across departments, leading to a 25% reduction in onboarding time.
- Partnered with subject matter experts to develop specialized training content that incorporates industry best practices and aligns with organizational objectives.
- Implemented a robust tracking system for employee progress, utilizing data analytics to measure training effectiveness and inform future program enhancements.
- Provided ongoing coaching and support to new trainers, fostering a culture of knowledge sharing and continuous learning within the training team.
Member Service Representative Trainer
Navy Federal Credit Union
Stockbridge, GA
08.2021 - 06.2024
- Designed and facilitated over 50 workshops and webinars on leadership development and member service excellence, achieving an 80% satisfaction rate among participants.
- Implemented a feedback loop through monthly presentations and assessments, which improved team performance metrics by 15% and elevated the overall member adoption rate to 80% for new members.
- Collaborated with senior leadership and cross-functional teams to align training strategies with organizational goals, resulting in a 92% adoption rate for existing members' ATM/Digital usage.
- Created comprehensive training manuals and digital resources that streamlined onboarding processes and improved accessibility of information for team members.
- Conducted regular evaluations of training outcomes, utilizing participant feedback and performance metrics to continuously refine programs and ensure alignment with business priorities.
- Promoted a culture of excellence and service within the branch, leading initiatives that enhanced employee morale and increased team cohesion.
Lead Learning Trainer/Partner
Domino's Pizza
Memphis, TN
05.2017 - 07.2021
- Developed and executed targeted training programs that increased employee productivity by 20%, optimizing training delivery methods to suit diverse learning styles.
- Organized team-building activities that fostered a culture of collaboration, leading to a 15% improvement in team engagement scores.
- Created and maintained training materials and resources that supported operational objectives, contributing to a 25% increase in training efficiency.
- Evaluated and refined training delivery methods, implementing blended learning approaches that catered to different learning preferences and improved retention rates.
- Analyzed training engagement metrics and provided actionable insights to management, leading to strategic adjustments in training frequency and content.
- Established recognition initiatives to celebrate training milestones and achievements, boosting employee motivation and retention within the organization.
Education
Bachelor of Arts - Theatre Arts (Magna Cum Laude)
University of Memphis
Memphis, TN05-2021
Skills
- Instructional Design
- Data Analysis
- Change Management
- Performance Improvement
- Stakeholder Engagement
- Team Leadership
- Curriculum Development
- Coaching and Mentoring
- Needs Assessment
- Continuous Improvement
Accomplishments
- Top Performer Award for Training Excellence (Domino’s Pizza)
- Employee of the Month (Navy Federal Credit Union)
- Innovative Training Solutions Implementation Award (Domino’s Pizza)
Timeline
Corporate Trainer II
EchoStar Corporation
06.2024 - Current
Member Service Representative Trainer
Navy Federal Credit Union
08.2021 - 06.2024
Lead Learning Trainer/Partner
Domino's Pizza
05.2017 - 07.2021
Bachelor of Arts - Theatre Arts (Magna Cum Laude)
University of Memphis