JaTina Banks
Ellenwood,GA
Summary
Dynamic and detail-oriented professional with a proven track record at Checkers Rally's, excelling in inventory control and guest service. Enhanced operational efficiency through process improvements and effective team training, ensuring high food quality standards and customer satisfaction. Adept at managing high-volume orders while maintaining accuracy and organization in fast-paced environments.
Overview
2020
2020
years of professional experience
Work History
Expeditor
Checkers Rally's
Lithonia, GA
- Coordinated inventory restocking to ensure optimal supply levels during peak hours
- Communicated with kitchen staff to streamline order fulfillment and minimize delays
- Monitored food quality and presentation standards for compliance with company guidelines
- Assisted in training new team members on operational procedures and safety protocols
- Implemented process improvements that enhanced efficiency in order processing
- Conducted regular inventory audits to maintain accurate stock records
- Collaborated with management to develop strategies for reducing wait times and improving customer satisfaction
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Collaborated with suppliers for timely delivery, minimizing production delays.
Counter Clerk
Pinkard & Morgan Cleaners
Atlanta, GA
04.2014 - 08.2019
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Processed orders efficiently using point-of-sale systems to ensure accurate transactions.
- Maintained cleanliness and organization of counter area, enhancing customer experience.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Processed cash, check and credit card payments.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Stocked counters, display refrigerators, salad bar and steam table to meet menu and display requirements.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Operated cash register to accurately complete customer financial transactions.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Received deliveries, unpacked boxes, checked off items in system and stored products in stockroom.
- Maintained clean and orderly work stations and reported hazards to management.
- Managed multiple tasks in high-volume environment.
Education
High School Diploma -
Stockbridge High School
Stockbridge, GA05.2007
Skills
Inventory control
Team member training
Guest service
Strong organization
Food presentation
Production control
Kitchen operations
Quality control
Food quality standards
Restaurant operations
Shipping and receiving
Guest needs assessment
Receiving
Kitchen team development
Hospitality and accommodation
Timeline
Counter Clerk
Pinkard & Morgan Cleaners
04.2014 - 08.2019
Expeditor
Checkers Rally's
High School Diploma -
Stockbridge High School